Service Delivery Professional

About UsWe are a digital transformation and consulting firm specializing in enterprise IT service management.Position OverviewWe are seeking an experienced professional to set up and lead our complete service delivery system from the ground up.This role is ideal for someone with 5+ years of experience in IT service delivery who can establish frameworks,...

Job OpportunityWe are seeking an experienced IT professional to oversee and optimize the delivery of IT services in a highly regulated environment.Key ResponsibilitiesManage global IT service delivery across multiple locations, ensuring alignment with business needs and compliance with regulatory requirements.Serve as a liaison between outsourced service...

Job Title: Service Delivery ManagerAbout the RoleWe are seeking a seasoned leader to oversee our 24x7 customer support center. This role is pivotal in ensuring seamless coordination across all divisions to deliver exceptional customer service, manage roadside assistance, handle product complaints, and drive continuous improvement in customer experience.Key...

Job Title: IT Service Management Specialist TrainerOverview:We are seeking an experienced IT service management professional to join our team as a trainer.The ideal candidate will have over 10+ years of experience in managing IT service delivery, process governance, and continual improvement.Key Responsibilities:Design and deliver structured training...

Talasha is seeking a seasoned Operations Director to oversee the delivery of services across India's first-ever quick service app. This fast-growing consumer tech company provides instant house helps for all home chores in under 10 minutes.This leadership role owns end-to-end last mile operations, driving customer satisfaction and service...

Service Leaders are crucial to ensuring seamless operations for our clients in the press part tooling industry.Key Responsibilities:Lead service delivery teams to achieve optimal resultsOversee Annual Maintenance Contracts (AMCs) and ensure timely executionResolve customer complaints using a proactive approachCoordinate with cross-functional teams to...

Delivering exceptional client experiences requires a unique blend of skills and traits.In this exciting opportunity, we are seeking a highly motivated and detail-oriented professional to join our wealth management team in Chennai as an intern.The role offers a comprehensive learning platform for individuals looking to build a career in wealth...

Job DescriptionAs a seasoned leader, you will oversee the execution of document review and incident response services aligned with our company's broader objectives. You will leverage e-discovery tools to drive efficiency and quality in our operations.Key responsibilities include managing teams to ensure operational excellence across all projects, cultivating...

Job Role Overview:We are seeking a seasoned Performance Test Engineer to join our organization. This role involves engaging in the whole lifecycle of services from inception and design through deployment, operation, and refinement.Key Responsibilities:Support services before they go live through system design consulting, capacity planning, risk assessments,...

Job Title: Customer Service Team LeadAs a seasoned customer service team lead, you will play a pivotal role in driving excellent customer service and leading a high-performing team. Your experience and expertise will be instrumental in ensuring that our customers receive top-notch support.Key Responsibilities:Manage and lead a team of customer support...