Operational Excellence Leader

2 days ago


Kottayam, Kerala, India beBeeLeadership Full time ₹ 25,00,000 - ₹ 35,00,000

Job Opportunity: Operational Excellence Leader

We are seeking a highly skilled leader to drive operational and financial success at our IVF centers.

Key Responsibilities:
  • Develop strategic business plans & performance targets in line with corporate objectives
  • Ensure achievement of financial & operational targets through effective leadership
  • Monitor revenue, profitability & team performance against defined key result areas (KRAs)
  • Lead cost optimization initiatives and ensure compliance with regulatory requirements
  • Oversee the implementation of standard operating procedures (SOPs), medical record management, and audit readiness
  • Act as an escalation point for operational issues and ensure adherence to medico-legal standards
  • Liaise with sales & marketing teams to enhance brand visibility in local markets
  • Coordinate monthly profit and loss statements with the corporate management information system (MIS) team
  • Drive patient satisfaction, retention, and conversion metrics through data-driven decision making
Requirements:
  • Excellent leadership & people management skills
  • Proven ability to achieve financial targets (Revenue, EBITDA, Contribution Margin)
  • Customer satisfaction (NPS 90%) & retention focus
  • Strong knowledge of regulatory requirements & compliance standards
  • Process-driven with attention to detail

About Our Organization

We are one of South India's leading IVF chains and the 3rd largest in India, with over a decade of expertise in fertility care. We are committed to delivering safe, transparent, and compassionate treatments, supported by advanced technology and a patient-first approach.



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