Service Delivery Specialist

2 weeks ago

Thrissur, Kerala, India beBeeCustomerSuccess Full time ₹ 5,00,000 - ₹ 10,00,000
Customer Success Representative Job Description

Job Title: Customer Success Representative

At our company, we are seeking a highly motivated and results-driven Customer Success Representative to join our team. In this role, you will play a crucial part in helping customers achieve their goals and objectives.

Responsibilities:

  • Effective Communication: Engage with customers through various communication channels to understand their needs and preferences.
  • Sales Performance: Work towards achieving and exceeding sales targets by providing timely and accurate information to customers.
  • Product Knowledge: Develop a deep understanding of product offerings and be able to effectively communicate their features and benefits to customers.
  • Relationship Building: Build and maintain strong relationships with customers through regular follow-ups and personalized communication.
  • Record Keeping: Maintain accurate and up-to-date records of all interactions with customers in the CRM system.
  • Reporting: Provide regular reports on sales performance, activities, and challenges.

Requirements:

  • Experience: Proven experience in sales conversion, preferably in the beauty and lifestyle sector.
  • Communication Skills: Excellent communication skills with a clear and persuasive approach.
  • Interpersonal Skills: Strong interpersonal skills and the ability to build rapport with customers.
  • Results-Driven: Results-driven and able to meet and exceed sales targets.
  • Technical Skills: Familiarity with CRM software and proficiency in Microsoft Office Suite.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Environment: A collaborative and dynamic work environment.

How to Apply:

If you are a motivated and results-driven individual looking for a new challenge, please submit your application.

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