Customer Care Specialist

4 days ago


Aligarh, Uttar Pradesh, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

This is an excellent opportunity to provide exceptional customer satisfaction in a large-scale housing project. Associating with projects built directly under state government policy will help in growth of individuals seeking a career in similar fields.

  • Handle customer inquiries, provide prompt and accurate responses, and resolve issues efficiently.
  • Maintain a high level of customer service by demonstrating empathy, professionalism, and a customer-centric approach.
  • Collaborate with the sales team to provide seamless support throughout the sales process.

The ideal candidate will possess excellent verbal and written communication skills, strong interpersonal skills, and proficiency in using CRM software and tools. If you are passionate about providing exceptional customer service and thrive in a dynamic and challenging environment, we invite you to apply.

Responsibilities:

Customer Service Representative

  • Resolve customer complaints and concerns in a timely and professional manner.
  • Provide product information and answer customer queries.
  • Escalate complex issues to senior team members when necessary.

Requirements:

Customer Service Representative

  • Bachelor's degree in a relevant field or equivalent experience.
  • Proven experience in a customer service role, preferably in the real estate or housing industry.
  • Excellent verbal and written communication skills in English and Hindi.

Working Hours:

Customer Service Representative

  • Monday to Saturday: 9:30 am - 6:30 pm.


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