Data Quality Assurance Specialist
4 weeks ago
At Hero Vired, we are committed to delivering exceptional learning experiences that empower individuals to achieve greatness. Our mission is to revolutionize the learning landscape by leveraging the expertise and legacy of the Hero Group.
About the RoleWe are seeking a highly motivated Intern - Quality Analyst to join our team in Delhi (Sultanpur). As an Intern- Quality Analyst, you will be responsible for ensuring the quality of customer interactions by conducting thorough call audits and implementing quality improvement plans.
Key Responsibilities- Conduct quality audits on pre-recorded and live customer calls, ensuring accuracy and compliance with established guidelines.
- Cross-check end-to-end details on each case to ensure consistency and completeness of information.
- Analyze quality processes and procedures to verify alignment with customer requirements and identify areas for improvement.
- Collaborate with teams to establish daily, weekly, and monthly audit targets, and contribute to short- and long-term development plans.
- Monitor agents' adherence to proper pitch guidelines to meet minimum quality standards.
- Provide regular feedback to agents and their reporting managers to foster continuous improvement.
- Proficiency in MS Office applications (Word, Excel, PowerPoint) and Office 365 tools.
- Basic understanding of call quality.
- Freshers can apply.
- Good communication and writing skills in both Hindi and English.
We offer a competitive compensation package, estimated at ₹30,000 - ₹40,000 per month, depending on your qualifications and experience. Additionally, you will have opportunities to learn from industry experts and develop valuable skills in a dynamic work environment.
-
Medical Document Quality Assurance Specialist
22 hours ago
Delhi, Delhi, India ARDEM Data Services Full timeWe are seeking a highly skilled Medical Document Quality Assurance Specialist to join our team at ARDEM Data Services. As a key member of our quality assurance team, you will play a critical role in ensuring the accuracy, completeness, and compliance of medical documents with regulatory standards.Job OverviewThe primary responsibility of this role is to...
-
Data Quality Assurance Specialist
1 month ago
Delhi, Delhi, India Hero Vired Full timeImprove Customer Interactions with Data-Driven Quality AssuranceWe are seeking a skilled Data Quality Assurance Specialist to join our team at Hero Vired. As an Analyst / Sr. Analyst - Quality Audits, you will play a critical role in ensuring the quality of customer interactions by conducting thorough call audits and implementing quality improvement...
-
Data Engineering Quality Assurance Specialist
4 weeks ago
Delhi, Delhi, India ZEALOGICS IT SOLUTIONS PRIVATE LIMITED Full timeWe are seeking a highly skilled Data Engineering Quality Assurance Specialist to join our team at Zealogics IT Solutions Private Limited. As a Senior Data Quality Analyst, you will play a critical role in ensuring the quality and reliability of our data engineering processes and systems.Key Responsibilities:Design and execute comprehensive test plans for...
-
Quality Assurance Specialist
3 weeks ago
Delhi, Delhi, India BDO RISE Private Limited Full timeJob OverviewBDO RISE Private Limited is a dynamic company focused on strategic and impactful platforms used across the assurance practice and throughout the BDO global network.About the RoleWe are seeking a Quality Assurance Specialist to execute quality control requirements on software applications. The ideal candidate will have 3+ years of experience in...
-
Quality Assurance Specialist
2 days ago
Delhi, Delhi, India SgT Group Full timeSgT Group is a global leader in quality management solutions, specializing in textiles and apparel to ensure the safety, quality, and conformity of products.As a Quality Assurance Specialist with SgT Group, you will be responsible for reviewing and validating inspection reports to identify technical errors. You will provide feedback to inspectors and fully...
-
Quality Assurance Specialist
1 month ago
Delhi, Delhi, India Cheers Interactive Full timeJob OverviewWe are seeking a highly skilled Quality Assurance Specialist to join our team at Cheers Interactive.Salary & BenefitsThe estimated salary for this position is $120,000 - $180,000 per year, depending on experience. Our comprehensive benefits package includes health insurance, 401(k) matching, and generous paid time off.Job DescriptionAs a Quality...
-
Senior Quality Assurance Specialist
4 weeks ago
Delhi, Delhi, India QIMA Full timeJob Title: Senior Quality Assurance Specialist">Overview: We are seeking a skilled and experienced Senior Quality Assurance Specialist to join our team at QIMA. As a key member of our quality assurance team, you will be responsible for ensuring that our clients' products meet the highest standards of quality.About the Role:We are looking for an individual...
-
Quality Assurance Specialist
6 days ago
Delhi, Delhi, India QIMA Full timeAbout QIMAQIMA is a leading provider of quality control and compliance solutions for the global supply chain.Job OverviewWe are seeking a skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for conducting on-site quality inspections at factories and warehouses of our clients'...
-
Data Quality Assurance Specialist
4 weeks ago
Delhi, Delhi, India Hero Vired Full timeAbout Us: Hero Vired is a high-growth startup backed by the prestigious Hero Group, one of the nation's largest and most esteemed business conglomerates.We are an innovative learning experience that offers cutting-edge industry programs and world-class partnerships. Our mission is to revolutionize the learning landscape by empowering learners with the...
-
Big Data Quality Assurance Specialist
4 weeks ago
Delhi, Delhi, India Emperen Technologies Full timeAbout the Role">We are seeking a highly skilled Big Data Quality Assurance Specialist to join our team at Emperen Technologies. This is an exciting opportunity for a motivated individual to work on cutting-edge projects and contribute to the development of high-quality data solutions.Key Responsibilities">The successful candidate will be responsible for...
-
Senior Quality Assurance Specialist
4 weeks ago
Delhi, Delhi, India Schneider Electric Full timeJob SummaryWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Schneider Electric.The successful candidate will be responsible for leading quality assurance efforts, ensuring that our products meet the highest standards of quality and reliability.
-
Quality Assurance Specialist
3 weeks ago
Delhi, Delhi, India Entrar Full timeAt Entrar, we're seeking a highly skilled Quality Assurance Specialist to join our team.About the RoleThis is a fantastic opportunity for a motivated individual to work closely with software developers, product managers, and other stakeholders to ensure that our software products meet the highest quality standards.The successful candidate will be responsible...
-
Software Quality Assurance Specialist
3 weeks ago
Delhi, Delhi, India Cortex Consultants Full timeJob Overview:Cortex Consultants is seeking a skilled Software Quality Assurance Specialist to join our team. This is a hybrid role with the opportunity to work remotely and at our offices.The ideal candidate will have proven experience in software quality assurance for web applications, strong knowledge of software QA methodologies, tools, and processes, and...
-
Quality Assurance Specialist
1 month ago
Delhi, Delhi, India Convin Full timeAbout the RoleWe are seeking a highly skilled Quality Assurance Specialist to lead quality initiatives and drive impactful projects at Convin. This role involves leveraging tools like Six Sigma, FMEA, CAPA, 5 Whys, and 7 QC Tools to improve sales conversions, CSAT, AHT, and other key client metrics.Key Responsibilities:Develop and execute quality assurance...
-
Lead Quality Assurance Specialist
2 weeks ago
Delhi, Delhi, India Baazi Games Full timeJob DescriptionWe are seeking a highly skilled Lead Quality Assurance Specialist to join our team at Baazi Games. In this role, you will be responsible for ensuring the quality of our services by conducting thorough audits and providing constructive feedback to our associates.Responsibilities:Develop and implement quality assurance processes to ensure...
-
Technical Quality Assurance Specialist
4 weeks ago
Delhi, Delhi, India RechargeZap Full timeAbout the RoleWe are seeking a skilled Technical Quality Assurance Specialist to ensure the highest standards of quality across our diverse offerings at RechargeZap.
-
Quality Assurance Specialist
3 weeks ago
Delhi, Delhi, India Convin Full timeCompany Overview:Convin is a rapidly growing company that leverages AI and ML to improve sales, collections, and customer experience. Our platform helps organizations automate quality and coaching for reps while providing deep business insights for leaders.About the Role:We are seeking a Quality Assurance Specialist to conduct regular assessments of contact...
-
Senior Quality Assurance Specialist
4 weeks ago
Delhi, Delhi, India LM Exchange Full timeQuality Assurance RoleL M Exchange, a reputable and trusted Money Transfer and Currency Exchange company in the United Arab Emirates since 1970, is seeking a highly skilled Quality Assurance Specialist to join their team.**Job Description:**We are looking for an experienced Quality Assurance Specialist who will be responsible for ensuring the quality of our...
-
Senior Quality Assurance Specialist
4 weeks ago
Delhi, Delhi, India QIMA Full timeAbout the Job: We are seeking a highly skilled and experienced Sr. Quality Assurance Specialist to join our team at QIMA.Job Overview: As a Sr. Quality Assurance Specialist, you will be responsible for performing on-site quality inspections at factories and warehouses of our clients' suppliers. This involves conducting visual inspections, functional testing,...
-
Industrial Quality Assurance Specialist
4 weeks ago
Delhi, Delhi, India Taggd Full timeJob OverviewWe are seeking an experienced Industrial Quality Assurance Specialist to join our team at Taggd.