Data Quality Assurance Specialist
1 day ago
We are seeking a skilled Data Quality Assurance Specialist to join our team at Hero Vired. As an Analyst / Sr. Analyst - Quality Audits, you will play a critical role in ensuring the quality of customer interactions by conducting thorough call audits and implementing quality improvement plans.
About the Role- Conduct quality audits on pre-recorded and live customer calls to ensure accuracy and compliance with established guidelines.
- Analyze quality processes and procedures to verify alignment with customer requirements and identify areas for improvement.
- Collaborate with teams to establish daily, weekly, and monthly audit targets, and contribute to short- and long-term development plans.
- Proficiency in MS Office applications (Word, Excel, PowerPoint) and Office 365 tools.
- Any graduation degree is required.
- Minimum 1-2 years of experience as a Call Quality Analyst.
- Good communication and writing skills in both Hindi and English.
- Strong analytical skills to assess call quality and process effectiveness.
The estimated salary for this position is ₹8,50,000 per annum, considering the location in Delhi (Sultanpur). Our comprehensive benefits package includes opportunities for growth and development, flexible work arrangements, and a collaborative work environment.
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Quality Assurance Specialist
1 month ago
Delhi, Delhi, India GRNconnect Full timeQuality Assurance RoleWe are seeking a Quality Assurance Specialist to join our team at GRNconnect. As a Quality Assurance Specialist, you will be responsible for ensuring the high quality of our production processes.Identify and rectify defects within our production processes;Recommend, implement, and monitor preventative and corrective actions to guarantee...
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Quality Assurance Specialist
4 weeks ago
Delhi, Delhi, India Nexthire Full timeJob Title: Quality Assurance Specialist About the Role Nexthire is seeking an experienced Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for monitoring and evaluating the performance of our International Voice Process team. Key Responsibilities Monitor and evaluate inbound and outbound calls to...
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Senior Data Quality Assurance Specialist
4 weeks ago
Delhi, Delhi, India ZEALOGICS IT SOLUTIONS PRIVATE LIMITED Full timeJob Title: Senior Data Quality Assurance SpecialistJob Summary:We are seeking a highly skilled Senior Data Quality Assurance Specialist to join our data engineering project team. As a Senior Data Quality Assurance Specialist, you will be responsible for ensuring the quality and reliability of our data engineering processes and systems.Key...
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Quality Assurance Specialist
1 month ago
Delhi, Delhi, India Nexthire Full timeJob Title: Quality Assurance Specialist – International Voice ProcessWe are seeking an experienced Quality Assurance Specialist with a strong background in International Voice Processes. The ideal candidate will have a proven track record of ensuring high service quality and customer satisfaction. You will be responsible for monitoring, evaluating, and...
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Quality Assurance Specialist
4 weeks ago
Delhi, Delhi, India Starclinch Full timeJob SummaryAt StarClinch, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in ensuring the high quality of our products and services.Key ResponsibilitiesReview product releases to ensure they meet our quality standards.Test software products and identify areas for...
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Quality Assurance Specialist
4 weeks ago
Delhi, Delhi, India Luytens Technology Solutions Pvt. Ltd. Full timeQuality Assurance Role OverviewAt Luytens Technology Solutions Pvt. Ltd., we are seeking a skilled Quality Assurance Specialist to play a pivotal role in ensuring the quality of our products and services. This position is responsible for implementing systematic quality assurance processes, identifying and addressing potential quality issues, and contributing...
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Senior Quality Assurance Specialist
3 weeks ago
Delhi, Delhi, India GRNconnect Full timeQuality Assurance SpecialistAt GRNconnect, we are seeking an experienced Quality Assurance Specialist to join our team. The successful candidate will be responsible for ensuring the highest standards of quality in our products.Key ResponsibilitiesDefect Identification and Remediation: Identify defects within the production process and develop effective...
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Quality Assurance Specialist
3 weeks ago
Delhi, Delhi, India Luytens Technology Solutions Pvt. Ltd. Full timeJob OverviewLuytens Technology Solutions Pvt. Ltd. is seeking a highly skilled Quality Assurance Specialist to join our team. This role is crucial in ensuring the quality of our products and services through the implementation of systematic quality assurance processes.Main ResponsibilitiesThe Quality Assurance Specialist will be responsible for:Developing...
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Quality Assurance Specialist
3 weeks ago
Delhi, Delhi, India SkillCircle™ Full timeJob Summary: The Quality and Audit Specialist at SkillCircle™ is responsible for monitoring and evaluating the quality of inbound and outbound customer calls to ensure compliance with company standards and regulatory requirements.Key Responsibilities:Call Monitoring and Evaluation: Listen to and assess inbound and outbound calls for compliance with company...
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Quality Assurance Specialist
2 weeks ago
Delhi, Delhi, India Hindustan Recruitment Full timeJob Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at Hindustan Recruitment. This role involves evaluating and assessing customer service calls to ensure high-quality interactions.About the Role:The successful candidate will be responsible for developing and maintaining a standardized...
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Digital Quality Assurance Specialist
2 weeks ago
Delhi, Delhi, India Live Connections Full timeJob Title: Digital Quality Assurance SpecialistWe are seeking a skilled Digital Quality Assurance Specialist to join our team at Live Connections.
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Quality Assurance Specialist
3 weeks ago
Delhi, Delhi, India Starclinch Full timeStarClinch is seeking a highly skilled Quality Assurance Specialist to join our team. This role is responsible for ensuring the quality of our product releases by reviewing them, identifying deficiencies, and suggesting solutions. The ideal candidate will have a strong background in software testing, data analysis, and problem-solving.Key...
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Quality Assurance Specialist
4 weeks ago
Delhi, Delhi, India Tek Experts Full timeQuality Assurance SpecialistAt Tek Experts, we're seeking a skilled Quality Assurance Specialist to join our Engineering & Innovation unit. As a key member of our team, you'll be responsible for ensuring the highest quality of our software products. Your expertise in testing and quality assurance will be instrumental in driving exceptional outcomes with...
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Quality Assurance Specialist
3 weeks ago
Delhi, Delhi, India Infiniti Research Ltd. Full timeJob Description: Infiniti Research Ltd. is seeking a detail-oriented Quality Assurance Specialist to join our team. Responsibilities:Verify accuracy and consistency of data points across reports.Ensure logical correctness of research analyst insights.Review illustrations, references, and formatting.Flag and revise content issues, factual...
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Quality Assurance Specialist
3 weeks ago
Delhi, Delhi, India Appinventiv Full timeWe are seeking a skilled Quality Assurance Specialist to join our team at Appinventiv. As a Quality Assurance Specialist, you will play a critical role in ensuring the highest standards of quality in our products.Key Responsibilities:Conduct thorough testing of software applications to ensure functionality, usability, and reliability.Design and execute...
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Quality Assurance Specialist
6 days ago
Delhi, Delhi, India SkillCircle™ Full timeJob DescriptionSkillCircle™ is seeking a Quality Assurance Specialist to monitor and evaluate the quality of inbound and outbound customer calls to ensure compliance with company standards and regulatory requirements.This role involves conducting call audits, providing feedback, and implementing quality improvement initiatives to enhance customer...
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Quality Assurance Specialist
4 weeks ago
Delhi, Delhi, India RC Project Consultancy (RCPC) Full timeAt RC Project Consultancy (RCPC), we are seeking a highly skilled Quality Assurance Specialist to join our team. Our ideal candidate will have a strong background in quality control and assurance in the construction industry.Key responsibilities include:Performing quality audits and coordinating with site teams.Ensuring compliance with core standards of...
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Quality Assurance Specialist
4 weeks ago
Delhi, Delhi, India Trivium Education Full timeWe are seeking a highly skilled Quality Assurance Specialist to join our team at Trivium Education. In this role, you will be responsible for performing quality reviews for Accounting & Finance content and providing constructive feedback to tutors/SMEs to ensure high-quality output.Perform quality reviews for Accounting & Finance contentProvide constructive...
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Senior Quality Assurance Specialist
1 week ago
Delhi, Delhi, India GRNconnect Full timeJob DescriptionWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at GRNconnect. As a key member of our quality assurance department, you will be responsible for ensuring the highest quality standards are met in our production process.About the RoleThis is an exciting opportunity for a motivated and detail-oriented...
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Senior Data Quality Assurance Specialist
13 hours ago
Delhi, Delhi, India ZEALOGICS IT SOLUTIONS PRIVATE LIMITED Full timeRole OverviewWe are seeking a skilled Senior Data Quality Assurance Specialist to join our data engineering project team. As a critical member of our team, you will be responsible for ensuring the quality and reliability of our data engineering processes and systems.Key ResponsibilitiesDevelop and implement comprehensive test plans and test cases for data...