Manager, Safe Water Operations
4 weeks ago
Evidence Action is seeking a highly skilled and experienced Manager, Safe Water Operations to join our team in India. As a key member of our Safe Water Now program, you will play a critical role in overseeing and ensuring the effective implementation of our safe water program across multiple states in India.
The Manager, Safe Water Operations will be responsible for leading day-to-day operations, working closely with cross-functional teams and external stakeholders to ensure that the program's objectives are met with the highest quality standards. This includes strategic planning, operational excellence, and scaling the program in alignment with organizational goals.
Key Responsibilities- Lead strategic planning and execution of the safe water program across multiple states, ensuring alignment with overall organizational objectives.
- Drive process improvement, excellence, and implementation by evaluating current practices, identifying areas for optimization, and ensuring the smooth execution of new processes.
- Oversee the monitoring of program performance, ensuring that operational plans meet performance goals and that quality standards are consistently upheld.
- Manage and coordinate state teams to ensure that deployment, installation, and maintenance of water treatment devices are effectively carried out across states.
- Oversee procurement, supply chain management, and vendor relations, ensuring contracts are managed according to organizational policies and maintaining compliance.
- Provide leadership in scaling program operations, ensuring efficient expansion across multiple states while maintaining a focus on quality and process adherence.
- Regularly report to the Senior Manager Safe Water Operations on progress, risks, and strategic recommendations.
- Work closely with internal stakeholders to create and refine documentation, reports, and presentations for both internal and external use.
- Ensure continuous monitoring and evaluation of program operations, using data-driven approaches to assess program success and areas for improvement.
- Conduct field visits to support program teams and monitor state-level implementation, ensuring compliance with established protocols.
- Collaborate with government bodies, external partners, and NGOs, ensuring alignment with national policies such as the Jal Jeevan Mission and other water-related government efforts.
- Participate in Organizational events and represent the Organization in external events.
- Development of training materials and communication strategies to support state-level teams and ensure consistency in process implementation.
- Competency in resource planning, budgeting, productivity evaluation, and productivity management.
To be successful in this role, you will need to have:
- A graduate degree in Engineering, a master's (Management/Engineering) degree or relevant advanced certification.
- 5+ years of experience working with fast-paced startups with operations as a core function.
- Proven experience in process improvement, excellence, and implementation, with a focus on large-scale program management.
- Strong knowledge and experience in strategic planning, process optimization, and the ability to manage cross-functional teams.
- Demonstrated ability to lead teams and manage complex projects, including vendor and supply chain management, across multiple geographic locations.
- Strong skills in monitoring, evaluation, and process tracking to ensure the success of program execution.
- Proven ability to engage and work effectively with external partners and stakeholders.
- Excellent analytical, communication, and presentation skills, with fluency in English and the ability to create detailed reports and presentations.
- Ability to manage competing priorities in fast-paced environments, with an action-oriented and entrepreneurial problem-solving approach.
- Willingness to travel up to 50% of the time, with occasional weekend engagements as needed.
- Experience in scaling solutions in resource-limited environments while maintaining quality and operational efficiency.
Evidence Action is a global nonprofit organization with an approach distinctive in international development – we exclusively scale interventions that are backed by strong evidence and can be delivered with exceptional cost-effectiveness. Since our founding in 2013, we have reached over 515 million people globally with our interventions. We deliver high impact for every dollar spent, as recognized by GiveWell, The Life You Can Save, and Charity Navigator.
We do development differently. We take a data-driven approach to identifying, scaling, and continuously improving programs which deliver immense impact, ensuring these solutions measurably improve the lives of millions. Our Deworm the World Program has helped governments in Africa and Asia deliver over 1.8 billion childhood deworming treatments, improving health, education, and incomes. Safe Water Now provides sustained safe water access to over 10 million people in Africa, preventing childhood illness and deaths.
We drive innovation. Our Accelerator builds the next generation of exceptional programs, taking an approach most similar to a venture capital model. We are ruthless in exiting programs which do not meet our criteria; those that advance deliver outsized impact for millions of people.
We are global. Across nine countries in Africa and Asia, our 700+ people are united by a tremendous passion for our mission and impact. We are strong because of our diversity of experience, geography, and background – with over 90% of our people in the countries where our impact is focused.
We have big ambitions. Over the next decade, we're setting our sights higher: We aim to reach over 600 million people globally to fulfill our vision of a world where hundreds of millions of people in the poorest places have better opportunities and their lives are measurably improved. We believe in bold and urgent action – because poverty doesn't wait, and neither should we.
We need great people. Our success to date is due to the collective work of our amazing staff. To achieve our ambitious goals, we are looking for people who share our passion for evidence, cost-effectiveness, and scale. We seek individuals who take an entrepreneurial approach, enjoy tackling hard problems, and have a bias to action and results. If our vision and approach excite you as much as it does us, we invite you to join us.
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