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Help Desk Specialist

1 week ago

Delhi, Delhi, India MatchAwards Full time

Job Summary:

As a Help Desk Specialist at MatchAwards, you will be responsible for providing exceptional customer service and support. You will address customer inquiries and issues through various communication channels and work closely with colleagues to resolve customer issues.

Key Responsibilities:

  • Address customer inquiries and issues through various communication channels
  • Provide detailed information about our platform products and services
  • Work collaboratively with colleagues to resolve customer issues

Requirements:

  • 1-3 years of experience in customer service or a related field
  • Excellent communication skills, including excellent phone manners and clear articulation
  • Excellent multitasking skills and the ability to stay organized in a fast-paced environment
  • Fundamental knowledge of Social Media, AI, cryptocurrencies, etc.

Benefits:

We offer a dynamic work environment that fosters growth and teamwork. If you are motivated to influence customer relationships and thrive in a rapidly growing tech company, this role may be suitable for you.