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3 days ago
Job Title: Senior Manager, IT Applications
About the RoleThe role of the Senior Manager, IT Applications involves overseeing the seamless operations of various IT applications at our organization. This includes managing enterprise-wide systems such as Salesforce CRM, ERP (Finance & HR), Student Information System (SIS), Learning Management System (LMS), Library Management, and other mission-critical applications.
Key Responsibilities:- Manage the lifecycle of enterprise applications, ensuring high availability, reliability, and security.
- Partner with stakeholders to understand requirements and deliver effective IT solutions.
- Lead user adoption initiatives, including training and support.
- Define and execute the application roadmap in alignment with organizational goals.
- Establish governance standards, documentation, and compliance with IT policies.
- Recommend and implement innovative technology solutions to enhance business processes.
- Functional and technical expertise in enterprise applications.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent project management and change management capability.
- Exceptional communication and stakeholder management skills.
- Bachelor's degree in Computer Science, Information Technology, or a related discipline (Master's preferred).
- Around 15 years of progressive experience in IT application management, ideally in large enterprise environments.
- Expertise in managing enterprise-wide systems such as Salesforce CRM, ERP (Finance & HR), SIS, LMS, Library Management, and related systems.
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