
Operations Manager
3 days ago
Key Roles and Responsibilities
The successful candidate will be responsible for overseeing the daily operations of our Learning Management System (LMS), ensuring seamless user account management, and providing comprehensive training to trainers on LMS tools.
Job Duties:
- Ensure all activities on the LMS are administered efficiently, including uploading, organizing, and maintaining digital learning content.
- Manage user accounts and permissions effectively.
- Provide in-depth training to trainers on LMS tools.
- Create and manage learning dashboards.
Content Development:
- Develop SOPs for each department.
- Manage and update the training content repository.
- Source external vendors for e-learning module content creation.
Requirements and Qualifications
- Master's degree in Human Resources or a related field.
- Prior experience in hospitality is an added advantage.
- Excellent written and verbal communication skills in English.
Key Skills and Knowledge
- Proficiency in MS Office applications.
- Experience with Canva and video editing software.
- Strong flair for content writing and development.
- Effective presentation skills.
Personal Qualities and Attributes
- Proactive team player with excellent interpersonal skills.
- Active learner with a collaborative mindset.
- Strong analytical and problem-solving skills.
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