E-commerce Delivery Manager

7 days ago


Bengaluru, Karnataka, India Amazon Full time

We are seeking an experienced and analytical individual to join our team as an Operations Specialist. In this role, you will be responsible for managing challenging projects across multiple teams and locations.

You will work closely with sellers, seller support, customer service, sales, and 3P carriers to identify delivery and fulfillment issues faced by sellers and work with them to alleviate their acute/short-term issues.

This is an exciting opportunity for someone who is passionate about e-commerce and wants to make a difference in the lives of our customers.

Responsibilities:
  1. Develop and maintain analytical models to assess problems, solutions, and impact on business.

  2. Work closely with product management teams to identify long-term delivery and fulfillment features and programs to improve the seller and customer experience on the Amazon platform.

  3. Partner with operations/business teams to consult, develop, and implement KPIs, automated reporting/process solutions, and data infrastructure improvements to meet business needs.

Requirements:

To succeed in this role, you will need:

  • Experience with Microsoft Office products and applications.

  • Knowledge of SQL.

  • A Bachelor's degree.

What We Offer:

We offer a dynamic and inclusive work environment that empowers our employees to deliver the best results for our customers. We are committed to diversity, equity, and inclusion and welcome applications from diverse candidates.


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