
Customer Service Representative
2 weeks ago
**Job Opportunity:** Customer Support Associate
About the Role:We are seeking a highly skilled and dedicated professional to join our customer support team as a Customer Support Associate. This is an exciting opportunity for individuals who thrive in fast-paced environments and possess excellent communication skills.
The successful candidate will be responsible for providing top-notch voice-based support to international customers, handling and resolving customer queries efficiently, and adhering to process requirements to achieve performance targets.
Key Responsibilities:
- Deliver exceptional customer service through timely and effective voice-based support
- Resolve customer queries efficiently, ensuring complete satisfaction
- Maintain up-to-date knowledge of product/services to provide accurate information
Requirements:
- Exceptional English language skills (verbal and written)
- Ability to work effectively in a dynamic environment
- Strong problem-solving and analytical skills
What We Offer:
We are committed to providing a supportive and challenging work environment that fosters growth and development. Our comprehensive benefits package includes:
- Lucrative performance-based incentives
- Medical insurance coverage
- Cab facility provided for convenient travel
- Travel allowance included
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