Australian Client Liaison

5 days ago

Vadodara, Gujarat, India beBeeCustomerFocus Full time ₹ 3,60,000
Front Office Executive Job Description">

Job Title: Front Office Executive

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Overview: We are seeking a motivated and customer-focused Front Office Executive to join our Insurance Sales team. This role involves direct interaction with Australian clients to explain insurance products, handle inquiries, and support sales activities.

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Key Responsibilities:

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  • Act as the primary point of contact for Australian clients.
  • Clearly explain insurance products in a simple and helpful manner.
  • Handle client queries via phone and email in a timely and efficient manner.
  • Generate leads and provide support to the sales team.
  • Maintain accurate and up-to-date client records and documents.
  • Meet individual and team performance targets through dedication and hard work.
  • Stay informed about industry trends and Australian regulations to ensure compliance.
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Qualifications and Skills:

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  • A minimum of 4-5 years of experience in front office, customer service, or sales roles.
  • Excellent verbal and written English communication skills.
  • Confidence, clarity, and a strong customer-first mindset.
  • Bonus: prior experience in insurance or financial services is highly valued.
  • Ability to prioritize tasks, multitask, and achieve goals effectively.
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Requirements:

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  • Willingness to work early morning shifts to align with Australian business hours.

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