Customer Service Representative
1 month ago
DBS Bank is seeking a highly motivated and customer-focused individual to join our team as a Contact Centre Executive, specializing in supporting our Banking & Cards customer segment.
Key Responsibilities:- Deliver exceptional customer service and build strong relationships with customers to enhance their overall experience.
- Handle customer inquiries, requests, and concerns in a timely and effective manner.
- Provide accurate and comprehensive information to customers about our products and services.
- Identify and resolve customer issues, escalating complex problems to relevant teams when necessary.
- Collaborate with cross-functional teams to provide a seamless and holistic customer experience across all touchpoints.
- 5+ years of experience in customer servicing roles in Banking and financial services domain.
- Bachelor's Degree from a recognized University.
- Excellent verbal and written communication skills with a professional and customer-centric approach.
- Strong problem-solving and decision-making abilities, with the capacity to handle challenging situations calmly and effectively.
- Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.
- Proficiency in using customer relationship management (CRM) software and other contact centre tools.
- Empathy, patience, and a genuine passion for delivering exceptional customer service.
- Direct reporting to Service Manager / Lead – Customer Centre, DBS India.
- Working relationship within Digital Operations, BU Team, Tech Team and various departments in regional team.
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Customer Service Representative
3 weeks ago
Chennai, Tamil Nadu, India CapTalent HR Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a Customer Service Representative to join our team at CapTalent HR. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and resolving their queries in a timely and professional manner.Key Responsibilities:Respond to...
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Customer Service Representative
1 month ago
Chennai, Tamil Nadu, India Traventure Homes Pvt Ltd Full timeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our dynamic team at Traventure Homes Pvt Ltd. In this role, you will be responsible for making outbound calls to potential clients and existing customers to provide information about our services, answer inquiries, and schedule appointments. Your primary objective will...
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Customer Service Representative
4 weeks ago
Chennai, Tamil Nadu, India TransUnion LLC Full timeKey Responsibilities: As a Customer Service Representative at TransUnion LLC, you will be responsible for managing customer inquiries and providing exceptional support through chat operations. This role involves working collaboratively with the team to resolve customer issues and deliver quality service.What You'll Bring: To succeed in this role, you will...
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Customer Service Representative
3 weeks ago
Chennai, Tamil Nadu, India Sisco Jobs Full timeJob Title: Customer Service RepresentativeAt Sisco Jobs, we are seeking a skilled Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and providing information about our products and services.Key Responsibilities:Respond to customer inquiries via phone, email, and...
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Customer Service Representative
4 weeks ago
Chennai, Tamil Nadu, India Sisco Jobs Full timeWe are seeking a Customer Service Representative to provide exceptional support to our clients in the Communications industry. The ideal candidate will be responsible for handling customer inquiries, resolving customer complaints, and providing information about our products and services.Key Responsibilities:Respond to customer inquiries via phone and...
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Customer Service Representative
4 weeks ago
Chennai, Tamil Nadu, India Breezy Talent Full timeCustomer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Breezy Talent. As a Customer Service Representative, you will be responsible for handling inbound calls and providing exceptional customer service to our clients. Your primary goal will be to resolve customer queries and complaints in a...
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Customer Service Representative
4 weeks ago
Chennai, Tamil Nadu, India Hyatt Corporation Full timeCustomer Service RepresentativeAt Hyatt Corporation, we are seeking a skilled Customer Service Representative to join our team. This role is responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide prompt and courteous service to guests, responding to their needs and resolving any...
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Customer Service Representative
3 weeks ago
Chennai, Tamil Nadu, India CapTalent HR Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a skilled Customer Service Representative to join our team at CapTalent HR.Key Responsibilities:Provide exceptional customer service via voice calls to resolve customer inquiries and issues.Communicate effectively in English and possess good communication skills in Tamil, Telugu, or...
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Customer Service Representative
3 weeks ago
Chennai, Tamil Nadu, India CapTalent HR Full time**Job Title:** Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at CapTalent HR.Key Responsibilities:Provide exceptional customer service to clients in Hindi and English.Analyze customer issues and develop effective solutions.Work collaboratively with cross-functional teams to...
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Customer Service Representative
3 weeks ago
Chennai, Tamil Nadu, India Gainwell Technologies LLC Full timeCustomer Service RepresentativeAt our company, we are looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing top-notch support to our customers through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve issues in a...
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Customer Service Representative
4 weeks ago
Chennai, Tamil Nadu, India India Property Online Pvt Ltd Full timeJob Summary:We are seeking a skilled Customer Service Representative to join our team at India Property Online Pvt Ltd. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing exceptional service to our clients.Key Responsibilities:Respond to customer inquiries via phone, email, and chatResolve customer...
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Customer Service Representative
4 weeks ago
Chennai, Tamil Nadu, India Aristocrat Full timeJob Title: Customer Service RepresentativeJob Summary:At Aristocrat, we are seeking a skilled Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients. Your primary focus will be on communicating with researchers and academics to provide...
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Customer Service Representative
4 weeks ago
Chennai, Tamil Nadu, India Sun Business Solutions Pvt Ltd Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team at Sun Business Solutions Pvt Ltd as a Customer Service Representative. As a key member of our customer care team, you will be responsible for providing exceptional service to our clients through voice and non-voice processes.Key...
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Customer Service Representative
3 weeks ago
Chennai, Tamil Nadu, India Rentokil Initial Full timeJob Title: Field Sales and Customer Service RepresentativeRentokil Initial is seeking a highly motivated Field Sales and Customer Service Representative to join our team. This role is responsible for identifying, sourcing, and securing pest control and prevention business opportunities in assigned territories.Key Responsibilities:Develop and maintain...
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Customer Service Representative
3 weeks ago
Chennai, Tamil Nadu, India CapTalent HR Full timeWe are seeking a skilled Customer Service Representative to connect with existing customers and upsell/cross-sell products and services. Ideal candidates will have excellent communication skills in English and Hindi, with a minimum of 6 months experience in Customer Support, preferably in outbound sales/telesales.Key Responsibilities:• Connect with...
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Global Customer Service Representative
4 weeks ago
Chennai, Tamil Nadu, India SCORELABS INC Full timeJob Role: Customer Service RepresentativeJob Description:We are seeking a highly skilled Customer Service Representative to join our team at SCORELABS INC. As a Customer Service Representative, you will be responsible for ensuring high levels of customer satisfaction with individual calls.You will provide briefing information to appropriate teams and answer...
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Customer Service Representative
4 weeks ago
Chennai, Tamil Nadu, India Novac Technology Solutions Full timeJob OverviewAt Novac Technology Solutions, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.As a representative, you will be responsible for providing top-notch support to our customers, handling their queries and requests in a timely and efficient manner.Key Responsibilities:Respond to...
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Customer Service Representative
3 weeks ago
Chennai, Tamil Nadu, India CapTalent HR Full timeWe are seeking a talented Customer Service Representative to join our team at CapTalent HR. In this exciting role, you will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner.Key Responsibilities:Provide exceptional customer service via phone and emailResolves customer complaints in a timely and...
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Customer Service Representative
1 month ago
Chennai, Tamil Nadu, India Equiniti Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our Equiniti team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our shareholders, assisting them with their queries, and ensuring that all interactions meet our high service standards.Key ResponsibilitiesAnswer...
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Customer Service Representative
4 weeks ago
Chennai, Tamil Nadu, India Sisco Jobs Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team. As a Keyholder, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries in a timely and professional mannerResolve customer complaints and issues in a fair...