Digital Commerce Strategist

Drive Business Growth as a Solutions Consultant.

Job Summary:

• We are seeking an experienced and skilled Solutions Consultant to propel our business forward.

Purpose of the Role:

• The ideal candidate will support the sales cycle by understanding enterprise client challenges and mapping them to Vinculum's solutions across Vin OMS, WMS, PIM, Reco, and Marketplace Stack.

Key Responsibilities:

• Analyze customer requirements and business processes across retail, D2C, B2B, and marketplace commerce models.
• Craft tailored solution proposals leveraging Vinculum's full product suite - Vin OMS, WMS, PIM, Reco, and Marketplace Stack.
• Design functional architecture, workflows, and integration blueprints for client-specific use cases.

Client Engagement & Demonstration:

• Conduct high-impact product demonstrations and solution walkthroughs for key stakeholders (CXOs, Business Heads, IT teams).
• Provide technical responses to RFIs/RFPs and conduct discovery & scoping sessions with prospects.
• Build confidence with customers by answering queries related to scalability, integration, architecture, data flow, and automation.

Proposal Development & Documentation:

• Create presales collaterals, solution documentation, and SOWs aligned with the sales narrative.
• Assist in preparing commercial proposals, pricing models, and delivery effort estimates in consultation with delivery and finance teams.

Collaboration & Support:

• Work with cross-functional teams to bridge the gap between client requirements and product capabilities.
• Act as the voice of the customer during internal discussions for customization or roadmap inputs.
• Support post-sales handover with detailed functional understanding and solution context.

Market & Product Intelligence:

• Stay abreast of digital commerce trends, competitive landscape, and regulatory developments.
• Continuously update internal tools and knowledge bases with market insights and feedback.

Requirements:

• Bachelor's in Engineering, Computer Science, or related field (MBA preferred).
• 4-8 years of experience in Presales, Solution Consulting, or Business Analysis roles in RetailTech, SaaS, eCommerce, or Logistics domains.

Skills & Competencies:

• Strong understanding of omnichannel retailing, order management (OMS), and warehouse operations.
• Product data syndication across channels (PIM).
• Marketplace settlements, return reconciliation, and financial audits (Vin Reco).
• Excellent communication, problem-solving, and presentation skills.
• Ability to design high-level solution architectures and workflow diagrams.

Solutions Consultant: Presales- Exposure to platforms like Shopify, Magento, BigCommerce, Salesforce Commerce, SAP, Oracle

Preferred Experience:

• Exposure to platforms like Shopify, Magento, BigCommerce, Salesforce Commerce, SAP, Oracle NetSuite, and Microsoft D365.
• Prior experience in handling clients from retail, lifestyle, electronics, FMCG, or logistics sectors.
• Experience in dealing with multinational teams, especially across India, UAE, and Southeast Asia.

What We Offer:

• Opportunity to work with leading global brands, marketplaces, and digital commerce platforms.
• Dynamic and fast-paced growth environment in a product-centric SaaS company.
• Attractive salary, performance incentives, and learning opportunities.