Digital Technology Analyst
4 weeks ago
About the Role
We are seeking a skilled Digital Technology Analyst to join our team in Noida, India. The ideal candidate will have experience with 24x7 Support, Windows/Linux platforms, and cloud computing principles.
Key Responsibilities
- Provide level 1 technical knowledge of Windows/Linux platforms, including backup operations, patching, and activation.
- Develop strong competencies in operating system platform support, including Powershell/Shell scripting and Python/Ansible.
- Understand ITSM/ITIL processes and certification will be an added advantage.
- Communicate effectively with internal and external customers.
Requirements
- 3+ years of overall operational experience
- 3+ years of OS/Cloud experience
- 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model
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