Senior Account Manager
3 weeks ago
Job Title: Team Lead
Job Summary:
As a Team Lead at ELECTRONICA FINSMART SOLUTIONS PRIVATE LIMITED, you will be responsible for managing client portfolios and leading a team of Account Managers to execute client engagements. You will work with clients to understand their needs and develop tailored solutions to meet their accounting and taxation requirements.
Key Responsibilities:
• Manage client portfolios and lead Account Managers to execute client engagements
• Work with clients to understand their needs and develop tailored solutions to meet their accounting and taxation requirements
• Develop and implement process improvements to increase efficiency and reduce costs
• Train and develop team members to enhance their skills and knowledge
• Manage client communication and satisfaction
• Develop and implement SOPs to ensure consistency and quality in client services
Requirements:
• 5+ years of experience in core US Accounting process or similar domain
• Good working knowledge of US Accounting, taxation, Accounts Receivable and Accounts Payable processes
• At least 3 years of experience in KPO or BPO or Process Industry
• Fluent written and verbal English communication
• Ability and willingness to handle multiple clients
• Prior experience of handling team of 15-20 staff members
• Good hands on MS Office and different Accounting Software's
• Good knowledge of various US Processes and handle transition and work on process improvements
Perks and Benefits:
Competitive salary and benefits package as per industry standards
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