
Implementation Specialist
2 days ago
Job Summary
- We are seeking a highly skilled and experienced Implementation Specialist to join our team. The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong understanding of implementation processes.
Key Responsibilities
- Act as central point of contact for customers throughout the processing implementation project lifecycle.
- Provide testing expertise and support to customers for all products and services.
- Advise customers' processing support staff on implementation activities.
- Define, create, maintain, and document standard and non-standard key customer processing implementation processes.
- Develop training programs for CIS organization, other Mastercard organizations, and the customer.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Exact Sciences, Business, or equivalent work experience.
- Basic experience in Information Technology system knowledge, with strong understanding of network technology, applications, and project management.
- Excellent verbal and written communication skills, with ability to leverage these skills in a teaching environment.
- Ability to interact with senior management and stakeholders.
- Mobile payment background and basic API understanding.
- Fluent in English, with multilingualism being a plus (Russian, French, Spanish).
What We Offer
- A dynamic and challenging work environment.
- Opportunities for professional growth and development.
- Competitive compensation and benefits package.
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