
Experienced Team Leader Wanted
4 days ago
Job Title: Team Lead
We are seeking a highly experienced Team Lead to join our dynamic team.
The ideal candidate will have 5+ years of experience in managing teams of 10-15+ members and possess strong communication skills in English (both written and verbal).
Key responsibilities include:
- Managing day-to-day operations of the team
- Leading team members to achieve key performance metrics such as Shrinkage, Attrition, AHT, NPS, CSAT
- Presenting reports to senior management
Candidates with a background in BPO industry and a deep understanding of key performance metrics are strongly encouraged to apply.
We offer flexible working hours and a supportive work environment.
Interested candidates should submit their updated resume via email.
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