Logistics Coordinator

2 days ago


Panipat, Haryana, India beBeeExport Full time ₹ 1,04,000 - ₹ 1,30,878
Import and Export Executive

Our company is seeking a highly skilled Import and Export Executive to join our team.

Job Description
  • Sharing rail details with customers regarding their export/import shipments, ensuring timely communication and updates.
  • Updating customers twice daily on train running and port arrival status, providing real-time information.
  • Sending buffer shifting updates to customers on a daily basis, keeping them informed of any changes.
  • Providing customers with updates on vehicle holds at the factory, ensuring fast turnaround times.
  • Preparing and sending reports on exports as required by the sales team, meeting their specific needs.
  • Arranging PDA receipts for customers, facilitating smooth handovers and bill of lading releases.
  • Obtaining VDS letters from customers and submitting them to the finance department for records.
  • Assisting the sales team by sending terminal and rail tariff emails to customers.
  • Collecting KYC and GST details from new customers introduced by sales, maintaining accurate records.
  • Sending notices to trade partners as required, keeping them informed of important developments.
  • Following up with customers via email and phone to resolve outstanding issues, ensuring customer satisfaction.
  • Confirming balance details with customers to facilitate smooth payments and reconciliation.
  • Processing pre-deposit account confirmations for customers.
  • Responding to day-to-day customer queries in a timely and professional manner.
  • Sharing weekly collection target plans with the finance team and providing detailed collection vs. target analysis.
  • Forwarding original delivery orders received from customers for imports shipments to relevant colleagues.
  • Notifying customers of in-transit shipment details, keeping them informed throughout the process.
  • Sharing arrival details with customers/shipping lines upon receipt of units at the terminal, expediting cargo clearance.


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