
Office Administrator Manager
4 days ago
Job Overview
The Head of Operations is responsible for overseeing and optimizing the daily activities within an office setting, ensuring seamless interdepartmental coordination and alignment with company objectives. This role requires a broad understanding of operational aspects including HR, Admin, Finance, Projects, Procurement, and Support Teams.
Key Responsibilities:
- Office Operations Management:
- Manage day-to-day operations within the corporate environment.
- Ensure proper functioning of departments such as Admin, HR, Finance, Sales Support, Procurement, and Projects.
- Oversee administrative processes including documentation, asset management, office supplies, and team logistics.
- Interdepartmental Coordination:
- Align work between various verticals to ensure smooth workflows.
- Track cross-functional tasks, identify roadblocks, and ensure timely resolution.
- Maintain close coordination between field operations and office support teams.
- Process Optimization:
- Develop and implement standard operating procedures (SOPs) for all office functions.
- Standardize document control, filing systems, and reporting formats.
- Identify inefficiencies and implement process improvements across all departments.
- Reporting and Monitoring:
- Review daily, weekly, and monthly reports from all departments.
- Prepare consolidated dashboards and updates for senior management.
- Monitor internal KPIs related to operations, productivity, and project delivery support.
- Team Oversight:
- Allocate and monitor tasks to department heads or coordinators.
- Follow up on deadlines, pending work, and escalated issues.
- Ensure that team members are adequately supported and resourced.
- Compliance and Office Policies:
- Ensure adherence to company policies, rules, and internal guidelines.
- Maintain discipline, attendance, and punctuality within the office.
- Work closely with HR for employee engagement, conflict resolution, and training needs.
- Communication and Escalation Handling:
- Act as the central point of communication between departments and top management.
- Handle operational escalations and ensure timely resolution.
- Conduct regular coordination meetings with department heads.
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