Senior CRM Developer

1 month ago


Hyderabad, Telangana, India CommScope Full time

In our fast-paced, always-on world, we believe it's essential to have a genuine connection with the work you do.

As a Senior CRM Developer at CommScope, you will work closely with the Sales, Marketing, and Customer Operations teams to design and implement operational activities that achieve the strategy, mission, and objectives of the CRM group.

Key Responsibilities:

  • Develop solutions for Sales, Marketing, and Customer Service processes.
  • Act as an internal consultant and design architect for CRM solutions.
  • Lead and be responsible for the CRM technical and functional area, working closely with IT and business leaders to lead project intake and delivery and application support.
  • Work closely with Business Stakeholders and Domain Experts to understand, gather, and document business requirements.
  • Responsible for end-to-end technical assurance, technical governance, technical standard methodologies, the reuse of technical assets, and the assignment of technical work.
  • Develop Functional Specifications and work closely with system developers on design, testing, and troubleshooting to support system enhancements and implementation.
  • Recommend changes in development, maintenance, and system standards.
  • Deliver projects by authoring/reviewing solution design, functional design, technical design, and test sets and collaborate with global teams in delivery.

Requirements:

  • Minimum Bachelor's degree in Computer Science or related subject area plus related work experience of 6+ years.
  • Subject matter knowledge in CRM functional areas: Marketing, Sales, Customer Support, and Partner management.
  • Extensive experience with configuration of Microsoft CRM Dynamics 365 and prior versions.
  • Experience in writing Plug-ins and custom workflows, Experience in implementing JavaScript to MSCRM connectivity using Rest, ODATA web API.
  • Good communication skills and Interpersonal Skills.

About CommScope:

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.



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