Senior Dynamics CRM Solution Architect

2 weeks ago

Hyderabad, Telangana, India ScaleneWorks Full time

Job Title: Senior Dynamics CRM Solution Architect

At ScaleneWorks, we are seeking a Senior Dynamics CRM Solution Architect to play a pivotal role in shaping the user experience and driving the success of our organization's Dynamics CRM implementation. As a key member of our team, you will be responsible for leading the design team, creating intuitive and visually appealing interfaces, and ensuring that the CRM system aligns with our business objectives. This role comes with the expectation of being hands-on, leading development tracks as part of a team of offshore developers.

Key Responsibilities

  • Design Leadership
    • Minimum 10 years of proven MS Dynamics Online/365 Solution design experience (functional/technical).
    • Work closely with developers and Solution architects to produce the most viable technical design and implement design specifications.
    • Collaborate with business stakeholders to understand their needs and requirements.
    • Consulting experience to brainstorm and challenge requirements with business stakeholders/Functional consultants to come up with the most logical and effective design that meets project expectations.
    • Analyze business processes and identify opportunities for improvement.
    • Translate business requirements into effective CRM solutions.
    • Develop and maintain design standards and guidelines.
    • Ensure adherence to best practices in technical, solution, user experience (UX) and user interface (UI) design.
    • Oversee the design and development team and provide mentorship and guidance.
  • Development Leadership
    • System Performance and Stability: Take charge of maintaining and optimizing the technical health and stability of the D365 system.
    • Feature Development: Lead the technical implementation of new functionalities, including PCF control changes and C# code development, to expand platform capabilities.
    • Customization Optimization: Streamline and simplify existing customizations while adhering to Microsoft's development standards to ensure scalability and maintainability.
    • Issue Resolution and Support: Provide expert-level support for application development, diagnosing and resolving system issues to improve stability and user experience.

This role is an excellent opportunity to showcase your skills and experience in designing and implementing Dynamics CRM solutions, while working with a talented team to drive business success.

About ScaleneWorks

ScaleneWorks is a leading provider of Dynamics CRM solutions, dedicated to helping businesses achieve their goals through innovative technology and expertise. We are passionate about delivering exceptional customer experiences and are committed to building long-term relationships with our clients.

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work on exciting and challenging projects

We are excited to hear from you if you are a motivated and experienced professional looking for a new challenge. Please submit your application, including your CV and a cover letter, to [insert contact information].

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