Dialer Operations Expert

Job Title: SEZ Operations ExpertAbout the Role:We are seeking a highly skilled and experienced professional to join our team as a SEZ Operations expert. The ideal candidate will be responsible for handling day-to-day SEZ operations, including international and domestic shipments, filing BOE and invoice endorsement, and communicating effectively with SEZ...

Job OverviewThe role of an Operations Manager involves overseeing the daily operations of a voice process, encompassing inbound, outbound, and tele-sales/customer support.This position entails leading a team of supervisors, team leaders, and agents to meet performance Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).Key...

As a technical expert, you will be responsible for designing, building, deploying, and configuring workforce optimization platforms in multiple environments.The ideal candidate will possess a strong command of workforce technologies, server components, desktop applications, and telephony integrations.You will work independently to meet deadlines and...

We are seeking a Telephony Specialist with expertise in cloud-based platforms, particularly Twilio Flex. The ideal candidate will have extensive experience in applications development, artificial intelligence, and related technologies.Key Responsibilities:Design, develop, and deploy cutting-edge telephony, call center & AI technologies across the...

Job Title: Payroll and HR Operations ExpertWe are seeking a skilled expert to manage payroll, oversee compliance, and ensure accurate employee compensation processing.Key Responsibilities:Manage end-to-end HR processes from hiring to retirement data management.Oversee the timely and accurate processing of employee salaries, wages, deductions, and benefits...

Drive Business TransformationWe're seeking a dynamic and results-driven professional to lead business transformation initiatives across retail and quick-service restaurant (QSR) operations.The ideal candidate will bridge the gap between business needs and technology solutions, driving customer engagement, operational efficiency, and revenue growth.Main...

Job Description:A high-performance Service Desk Specialist is required to ensure seamless IT operations. The ideal candidate will possess exceptional incident management expertise and a strong understanding of service desk operations.Key Responsibilities:Manage incidents efficiently, minimizing disruption to business operations.Provide expert support for...

Job Description:We are seeking a Team Lead to oversee the analysis of operational data, identify patterns and improve processes, and provide valuable performance evaluations.Operational Data Analysis: Conduct thorough analysis of operational data to enhance network efficiency, reliability, and on-time performance.Predictive Forecasting: Forecast impact of...

SAP GTS Operations SpecialistOur organization seeks an expert in SAP GTS operations to collaborate on key initiatives. This role requires a deep understanding of business processes and extensive work experience in GTS, as well as the ability to navigate complex regulations, compliance, and sanction screening processes.

Job Title: Senior Associate, Commercial OperationsSeeking a highly skilled and experienced professional to join our team as a Senior Associate in Commercial Operations. In this role, you will be responsible for supporting the development and implementation of commercial strategies that drive business growth and profitability.The ideal candidate will have a...