
Delivering Exceptional Guest Experiences
3 days ago
Guest Service Associate is a dynamic and rewarding role where you will be responsible for delivering exceptional guest experiences in our hospitality establishment.
Key Responsibilities:
- Ensure all operating equipment is set up and functioning correctly before each service.
- Familiarize yourself with the menu and provide expert advice to guests on food and beverage options.
- Clear and reset tables after each guest departure, ensuring a seamless transition for the next arrival.
- In the absence of the Food & Beverage Team Leader, take ownership of guest orders and ensure efficient service delivery.
- Familiarize yourself with the property layout, including fire exits and elevator locations.
- Report any equipment malfunctions or emergency situations to the Food & Beverage Team Leader promptly.
- Maintain a clean and organized workspace, minimizing breakage, pilferage, and spoilage.
- Adhere to HACCP regulations for food safety and hotel security guidelines in case of an emergency.
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Delivering Exceptional Customer Experiences
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Deliver Exceptional Customer Experience
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