Business Systems Expert

17 hours ago

Meerut, Uttar Pradesh, India beBeeBusiness Full time US$ 1,37,933 - US$ 1,64,161
Unlock Business Process Innovation

We're seeking a business systems expert who can transform workflows into seamless experiences.

  • Develop and maintain the product roadmap, prioritizing work to deliver value to employees.
  • Collaborate with stakeholders to identify pain points, map processes, and create innovative solutions.
  • Lead workshops and projects that unlock new ways of working.

As a Business Analyst, you will:

  • Integrate Jira and Confluence with SaaS tools, using APIs and automations to automate end-to-end flows.
  • Curate and govern plug-ins, ensuring performance, security, and measurable ROI.
  • Design dashboards and OKRs that surface insights, track adoption, and tell clear stories with data.
  • Champion change management—craft communication plans, deliver live training, and publish self-service content.
  • Define and audit permission models balancing collaboration, privacy, and compliance requirements.
  • Upskill teams to scale end-user support.
  • Optimize performance by removing unused objects in Jira.
  • Support content management best practices in Confluence.
  • Build business cases for new technology that will scale how we deliver to customers.

Requirements:

  • 6+ years administering Jira and Confluence and AI-driven automation features, with at least 3 years in a business systems or product ownership capacity for an organization of 5,000+ users.
  • Proven record leading cross-functional projects from discovery through rollout, using Agile frameworks.
  • Strong integration skills with REST APIs, webhooks, and scripting (e.g., Python).
  • Fluency with analytics and reporting tools such as eazyBI, Tableau.
  • Polished communication and facilitation skills—comfortable presenting to executives and guiding power users.
  • Passion for experimentation, continuous improvement, and simplifying complex processes.
  • Commitment to inclusive, accessible solutions and respectful collaboration across diverse teams.

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