
Senior Customer Support Specialist
3 days ago
Customer Service Representative
About the RoleWe are seeking a skilled and enthusiastic customer service professional to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients through various communication channels.
Key Responsibilities- Provide outstanding customer service via phone, email, or chat
- Handle customer inquiries and resolve issues in a timely and professional manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with colleagues to achieve service level agreements and departmental goals
- 0-2 years of experience in customer support, preferably in the banking or financial services industry
- Excellent communication skills in English, both verbal and written
- Strong problem-solving abilities and a customer-centric mindset
- Ability to work in a fast-paced, target-driven environment
- A competitive salary and opportunities for career growth
- Comprehensive training to enhance your service skills
- A supportive work culture and collaborative team environment
If you are a motivated and customer-focused individual looking to start your career in customer service, we encourage you to apply.
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