IT Support Professional

1 day ago

Nellore, Andhra Pradesh, India beBeeSupport Full time ₹ 50,00,000 - ₹ 75,00,000
Job Title: IT Support Professional

We are seeking a highly skilled and proactive IT Support Professional to join our team. This entry-level role is ideal for candidates with 2 to 3 years of experience in IT administration.

The successful candidate will assist in maintaining the company's IT infrastructure, supporting end-users, and ensuring smooth IT operations.

Main Responsibilities:

  • Provide first-level technical support to employees for hardware, software, and network issues.
  • Assist in the maintenance of computers, servers, and networking equipment.
  • Install and update software across the company's systems.
  • Troubleshoot basic IT problems related to hardware, software, and network connectivity.
  • Ensure regular data backups and contribute to the company's data security efforts.
  • Maintain accurate records of IT assets, issues, and resolutions in a ticketing or documentation system.
  • Monitor and maintain the company's local area network (LAN) and internet connectivity.
  • Support basic IT security tasks, such as ensuring antivirus updates and security patches are applied.

Requirements:

  • BSc degree in Computer Science or related field.
  • 2-3 years of experience in IT support or administration.
  • Knowledge of Windows and/or Linux operating systems.
  • Familiarity with network concepts (e.g., IP addresses, DNS, routers, switches).
  • Awareness of hardware components (e.g., computers, printers, servers).
  • Proficiency in office productivity software (e.g., Microsoft Office, Google Workspace).
  • Strong troubleshooting and problem-solving skills with a proactive attitude.
  • Excellent verbal and written communication skills to interact with non-technical staff.

Added Advantage:

  • IT certifications such as CompTIA A+, Microsoft Certified: Fundamentals, or similar.
  • Familiarity with cloud platforms like Google Cloud or Microsoft Azure.

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