Customer Service Representatives

4 weeks ago


Jaipur, Rajasthan, India URG GROUP Full time
Job Description

As a customer service representative at URG GROUP, you will play a crucial role in delivering exceptional customer experiences through effective communication and issue resolution.

  • Key Responsibilities:
  • Develop and maintain strong relationships with clients to drive sales growth and customer satisfaction.
  • Communicate product details, features, and benefits to clients, addressing any questions or concerns they may have.
  • Proactively identify and address customer pain points to provide tailored solutions and drive customer loyalty.
  • Collaborate with the sales team to ensure seamless handovers and maximize sales opportunities.
  • Maintain accurate records of customer interactions, including notes and follow-up actions.
  • Requirements:
  • Excellent communication and interpersonal skills.
  • Strong product knowledge and ability to communicate complex information in a clear and concise manner.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong problem-solving skills and ability to think critically.


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