
Regional Operations Manager
12 hours ago
Regional Administrative Manager
- Manage regional administrative activities and operations.
- Lead a team of administrators to achieve strategic program and project goals.
- Coordinate with management to develop and implement plans and projects.
- Monitor and report on key project activities, plans, and progresses.
Key Responsibilities:
- Complete ownership of managing regional admin activities/operation & Admin Team.
- Defining Scope and KRA's of Team members.
- Communicate and co-ordinate with immediate management to develop strategic program and project goals.
- Direct reporting to Zonal Admin Head – TCSiON on day to day activities, incident management etc.
- Monitoring and reporting of key project activities, plans and progresses.
- Managing calls and discussions.
- End to end Exam day and non exam day administrative activities management and Team coordination.
- Ensuring zero incident on Exam day related to Admin Services.
- Help in Recruitment, Training and talent development of Team Members.
- Define and deploy control and Monitoring mechanism Admin Team within Region.
- Training and development of Admin Team within Region.
- Ensure Standardising of process at all Exam Venues.
- Regional Vendor Mgmt , Support Zonal Head in Finalising of contract , Vendor invoice.
- Publish regular dashboard on Key performance parameters to Zonal Admin Head and Sr. Mgmt on need basis.
- Central spoc for all Facility related matters at regional level.
- Ensure SLA/SLC at Exam Venues.
- Governance over ViDZ/LISP partners , regular meeting and closure of Audit points.
- Contract management.
- Help/support in Shortlisting prospective partner/venue identified by city head based on defined parameters within region.
- Maintain and monitor legal compliances for all Venues.
- Prepare and deploy contingency/BCP.
- Surprise checks at exam Venues.
- Handle crisis situation.
- Coordinate and manage with Manpower agencies.
- Conduct audit of Exam venues.
- Any other duty assigned from time to time.
Requirements:
- Good communication skills (written/verbal).
- Strong technical knowledge of Electrical Equipments.
- Experienced in Soft services facility mgmt.
- Experience in Facility Operations and management.
- Must have managed a team.
- Experience in conflict management.
- Willing to work, learn and perform under extreme pressure.
- Willing to travel.
- Good liasoning with Police and other local Govt. departments.
- Aware of laws related to facility compliance and operations.
- Vendor Management skills.
- Open to take complete ownership, responsibility & accountability of assigned work.
- Good computer knowledge ( Microsoft xls,word, Powerpoint etc).
Preferred Skills:
- Professional Certifications, additional language knowledge, Strong analytical and logical understanding.
The ideal candidate should have 8-11 years of experience in facility management and administration.
The successful candidate will be responsible for managing regional administrative activities, leading a team of administrators, and coordinating with management to develop and implement plans and projects.
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