Chief Retail Experience Officer

4 weeks ago


Mangalore, Karnataka, India The Sleep Company Full time
About The Sleep Company:

The Sleep Company is a pioneering comfort innovation company founded in 2019 by husband-wife duo, Priyanka Salot & Harshil Salot. Leveraging years of meticulous research by Dr. Tripathi, the company has developed patented SmartGRID technology, which has been positively impacting people's lives for three years. Our mission is to revolutionize the way people sleep and sit by offering them the best sleeping experience.

We take comfort seriously and aim to establish ourselves as the leading brand in comfort technology. To achieve this, we are looking for an exceptional individual to join our team as a Store Manager/Customer Relationship Executive in Mangalore.

Job Description:

We are seeking a highly skilled and confident individual to deliver excellent service, ensuring high levels of customer satisfaction. As a Store Manager/Customer Relationship Executive, you will be responsible for responding to customer complaints and concerns in a professional manner. You will also help customers locate merchandise, recommend products based on their needs, and describe product features and utility to make informed buying decisions. Additionally, you will create business strategies to attract new customers, expand store traffic, enhance profitability, and meet targets. Other responsibilities include maintaining day-to-day store operations, daily reports, and budgets.

Required Skills and Qualifications:

To succeed in this role, you must have excellent communication skills, confidence, and a convincing ability. Verbal communication in the local language is essential, and experience in retail sales is required. For Store Managers, prior experience in a similar role is necessary. A minimum qualification of graduation or diploma is required for Store Managers, while 10+2 is sufficient for Customer Relationship Executives.

Estimated Salary: ₹8-12 lakhs per annum

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