Customer Service Representative
3 days ago
We are a leading recruitment agency with a reputation for excellence in matching top talent with exciting career opportunities. Our team of experts is dedicated to providing unparalleled service and support to both job seekers and employers.
At CapTalent HR, we understand the importance of finding the right fit for our clients' needs. That's why we take the time to carefully evaluate each candidate's skills, experience, and qualifications to ensure they meet the requirements of the position.
Whether you're a seasoned professional or just starting your career, we invite you to join our community of like-minded individuals who share a passion for growth, learning, and innovation.
About the JobJob Title: Customer Service Representative
Location: Ambattur, Chennai
Job Type: Full-time
Industry: Recruitment Agency
Key Responsibilities:- Provide exceptional customer service to clients via phone, email, or chat
- Handle customer inquiries and resolve issues in a timely and professional manner
- Collaborate with internal teams to achieve sales targets and business objectives
- Maintain accurate records and reports to ensure seamless operations
- Bachelor's degree in any discipline from a recognized university
- Minimum 1-year experience in customer-facing roles (e.g., email, chat, voice)
- Excellent communication and interpersonal skills
- Able to work rotational shifts (6 days a week) with one day off per week
- Flexible to adapt to changing priorities and deadlines
- Competitive salary package (CTC 19k) and take-home pay (15.5k)
- Opportunities for growth and professional development
- A supportive and dynamic work environment
- One-way cab drop facility for employees
- Rotational shifts with one day off per week
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