Healthcare Operations Director

2 weeks ago

Gurgaon, Haryana, India beBeeOperations Full time ₹ 1,00,00,000 - ₹ 2,00,00,000
\Job Summary\

Overview: We are seeking a highly skilled Operations Manager to lead the planning, execution, and successful launch of new oncology clinics/day-care centers. The ideal candidate will have a strong background in hospital management, healthcare operations, or clinical facility administration.

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Key Responsibilities:

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  • \
  • Clinics/DaCare Centres Set-up and Launch: Lead planning, execution, and successful launch of new oncology clinics/day-care centers. Oversee infrastructure readiness, facility design, medical equipment procurement, and licensing requirements.\
  • Operations Management: Oversee daily operations across clinics, ensuring smooth workflows and optimal resource utilization. Develop, implement, and monitor Standard Operating Procedures (SOPs) to ensure quality, safety, and consistency of service delivery.\
  • Doctor Relationship Management: Build and maintain strong, collaborative relationships with oncologists, surgeons, and healthcare providers.\
  • Patient Experience & Journey Management: Design and oversee a superior patient journey across touchpoints-from appointment booking to treatment follow-ups.\
  • Qualifications & Requirements: Education: Bachelor's degree in Business Administration, Healthcare Administration, Hospital Management, or related field (Master's degree preferred). Experience: 3-6 years in hospital management, healthcare operations, or clinical facility administration.\
  • Benefits: Competitive salary, comprehensive benefits package, and opportunities for professional growth and development.\
  • Others: This is a challenging and rewarding role that requires a high level of expertise, attention to detail, and excellent communication skills.\
    • \
    • Education: Bachelor's degree in Business Administration, Healthcare Administration, Hospital Management, or related field (Master's degree preferred).\
    • Experience: 3-6 years in hospital management, healthcare operations, or clinical facility administration.\
    • Skills: Strong leadership skills, excellent communication skills, and ability to work effectively in a team environment.\
    • Certifications: Relevant certifications such as Project Management Professional (PMP), Certified Health Facility Administrator (CHFA), or Certified Clinical Research Coordinator (CCRC) are an asset.\
    • Licenses: Current and valid driver's license and any other licenses required by the state or federal government.\
    • Language Skills: Fluent English language skills, both written and verbal.\
    • Computer Skills: Proficient in Microsoft Office Suite, particularly Word, Excel, PowerPoint, and Outlook.\
    • Equipment: Familiarity with healthcare software systems and technology, including electronic health records (EHRs) and practice management systems (PMS).\
    • Physical Demands: Ability to work in a fast-paced environment, stand for long periods, and travel frequently.\
    • Work Environment: Clinic or office setting, with frequent exposure to patients, staff, and medical equipment.\
    • Special Instructions: Must be able to lift up to 25 pounds and push/pull equipment weighing up to 50 pounds.\
    • Background Check: May be subject to a pre-employment background check, which includes a review of driving record and any convictions related to crimes involving moral turpitude.\
    • Reference Checks: May require one or more reference checks from previous employers.\\[\

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