
Senior Service Engineer
4 days ago
Job Summary:
We are seeking an experienced Senior Service Engineer to oversee the service operations for our SMT equipment. The ideal candidate will have over 12 years of hands-on experience in SMT processes, installation, commissioning, troubleshooting, and maintenance.
Main Responsibilities:
- Lead Service Operations for SMT machines, primarily Fuji platforms (e.g., NXT, NXTR series).
- Install, commission, and support Fuji SMT lines at customer sites with minimal downtime.
- Supervise a team of field service engineers, providing guidance, mentoring, and performance management.
- Act as a technical escalation point for complex service and maintenance issues.
- Conduct preventive maintenance programs and audits to ensure optimal machine performance.
- Maintain strong communication with Fuji Japan for technical updates and escalations.
- Coordinate with cross-functional teams for seamless customer support.
- Prepare and maintain detailed service reports, logs, and documentation.
Required Skills & Qualifications:
- Bachelor's Degree or Diploma in Electronics / Electrical / Mechatronics Engineering.
- 12+ years of experience in SMT industry, with at least 8 years of hands-on experience with Fuji SMT machines.
- In-depth knowledge of Fuji platforms: NXTR, NXT series, feeders, placement heads, and vision systems.
- Strong analytical and troubleshooting skills in hardware and software aspects of SMT machines.
- Excellent leadership, communication, and interpersonal skills.
- Familiarity with IPC standards and SMT process optimization is a plus.
- Experience with other SMT brands is advantageous.
Benefits:
- Opportunity to work with cutting-edge technology.
- Chance to lead a team of field service engineers.
- Professional growth and development opportunities.
What We Offer:
- A dynamic and challenging work environment.
- Ongoing training and development opportunities.
- A competitive compensation package.
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