
Technical Support Specialist
5 days ago
The IT Service Desk Analyst plays a pivotal role in customer support, helping to resolve technical issues and connect users with more intensive support when necessary.
Key Responsibilities:- Resolve technical issues via phone, screen sharing, live chat, or email
- Manage simple hardware, software, or network issues
- Work in a 24/7 environment and be willing to work night shifts
- Minimum 3 years of experience in a global service delivery team
- Solid knowledge of IT service norms, including customer satisfaction and call closure metrics
- Excellent written and verbal communication skills
- Good understanding of how the IT Service Desk function integrates with other IT functions
- Aptitude to understand procedures and exercise tact and diplomacy in sensitive situations
- Experience in an ERP environment and voice support in a global setup are pluses
- Training and professional development
- Performance coaching
- Opportunity to work with a supportive team in a collaborative environment
- Community involvement opportunities
-
Technical Support Specialist
3 days ago
Pune, Maharashtra, India beBeeSupport Full time ₹ 21,400 - ₹ 3,24,000Technical Support SpecialistThis is an exciting opportunity to join our team as a Technical Support Specialist. As part of our IT department, you will play a key role in providing first-level technical support for desktops, laptops, and peripherals.
-
Technical Support Specialist
4 days ago
Pune, Maharashtra, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Technical Support SpecialistJob Description\ We are seeking a skilled and experienced technical support specialist to join our team. In this role, you will be responsible for monitoring the infrastructure of our systems, identifying and resolving technical issues, and providing excellent customer service.\ You will work closely with our internal...
-
Technical Support Specialist
2 days ago
Pune, Maharashtra, India Paksha Kitchen Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCompany DescriptionPaksha Kitchen Pvt. Ltd. is India's leading multi-brand cloud kitchen company, offering innovative food concepts like premium event catering, authentic regional thalis, traditional biryanis, Indian street food, and more. The company blends technology, standardized processes, and culinary research to deliver high-quality food solutions...
-
Technical Support Specialist
7 days ago
Pune, Maharashtra, India beBeeMaintenance Full time ₹ 4,00,000 - ₹ 8,00,000A career as a Technical Support Specialist at Aster Medcity offers the opportunity to embark on a rewarding journey with our dynamic team.The role involves performing routine maintenance and repair of equipment, ensuring its proper functioning through regular inspections and tests.Troubleshooting technical issues and resolving them efficiently is also an...
-
Technical Support Specialist
7 days ago
Pune, Maharashtra, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 18,00,000Job SummaryWe are seeking a dedicated and customer-focused technical support specialist to join our team. This individual will serve as the primary technical resource for supporting and maintaining the VMware Horizon VDI platform across all levels of the support model.The ideal candidate will work closely with infrastructure, security, and application teams...
-
Technical Support Specialist
5 days ago
Pune, Maharashtra, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team.Job Description:Provide technical assistance by responding to inquiries regarding errors, problems or questions with program applications.Assist in validating outgoing files for accuracy in data and layout.Help review and edit communication materials...
-
Frontline Technical Support Specialist
3 days ago
Pune, Maharashtra, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878Job Title: Frontline Technical Support SpecialistAt our organization, we are seeking a highly skilled and motivated individual to fill the role of Frontline Technical Support Specialist. This position is responsible for providing technical support to our customers, resolving issues in a timely and efficient manner, and ensuring that our products meet the...
-
Technical Support Specialist
1 day ago
Pune, Maharashtra, India beBeeCustomer Full time ₹ 8,50,000 - ₹ 12,10,000Job Title:Technical Support SpecialistAbout the Role:This is an exciting opportunity to join our team as a Technical Support Specialist. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers via phone, chat, or email.You will work closely with internal teams to resolve complex technical...
-
Technical Support Specialist
3 days ago
Pune, Maharashtra, India beBeeSupport Full time ₹ 60,00,000 - ₹ 1,00,00,000Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to provide exceptional technical assistance and support to internal or external customers through incident and problem management. You will troubleshoot complex issues, analyze root causes, and implement timely solutions to ensure smooth operations and customer...
-
Technical Support Specialist
1 day ago
Pune, Maharashtra, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 25,00,000Technical Support Specialist for iScala ERP SystemWe are seeking a highly skilled Technical Support Specialist to provide expert assistance to users of our iScala ERP system. The ideal candidate will have a strong background in technical support, excellent problem-solving skills, and the ability to communicate complex technical information to non-technical...