Transform Lives

3 days ago

Varanasi, Uttar Pradesh, India beBeeTransformation Full time ₹ 8,00,000 - ₹ 12,00,000
Life Transformation Services Manager

We are seeking a Life Transformation Services Manager to join our team. As a key member of our organization, you will be responsible for delivering exceptional services that transform the lives of our customers.

Key Responsibilities:

  • Customer Onboarding: Understand customer needs and onboard them onto our services seamlessly.
  • Solution Deployment: Define and deploy solutions to meet customer requirements, including deploying trained domestic helps and monitoring their work.
  • Partner Management: Work with our partner ecosystem to deploy solutions and manage quality partners in the vicinity of our customers' locations.
  • Customer Lifecycle Management: Manage customer interactions across the 5 stages of pain, convenience, pleasure, delight, and transformation.
  • Customer Feedback and Service Improvement: Determine customer satisfaction and identify areas for improvement.

Requirements:

  • Hospitality background or event management, language, and intercultural communication background.
  • Passionate about life transformation and excited about working in a start-up environment.
  • Self-motivated and able to take initiative, with a growth mindset and focus on improving business outcomes.
  • Excellent team player with ability to multitask and handle pressure and failure.

Qualifications:

  • Bachelor's degree preferably in hospitality or related field.

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