Senior Community Manager

1 month ago


Bengaluru, Karnataka, India Cloudare Technologies Full time
Job Overview

The ideal candidate will be responsible for fostering a positive work environment, employing skills like communication, empathy, and strategic thinking to enhance the overall work experience.

Key Responsibilities

  • Create a welcoming atmosphere to ensure high member satisfaction.
    • Initiate and manage community-building activities, including client move in, events, and digital communications.
      • Understand and address the business and personal goals of clients
        • Resolve member disputes quickly and effectively.
          • Ensure inclusivity and openness to new ideas.
            • Be knowledgeable about contracts and guidelines, as well as federal, state, and local laws that manage the work environment. Manage member onboarding and exit processes.
              • Positive relationship with vendors and landlords.

Event Planning and Execution

  • Develop a diverse quarterly event calendar for members, potential members, and the local community.
    • Manage event budgets and ensure professional presentation.
      • Oversee event logistics, including catering, check-ins, and clean-up.

Space Management

  • Work closely with Operations team to ensure optimal operation and availability of facilities.
    • Submit maintenance tickets for repairs to the facility and key equipment
      • Ensure the workplace complies with health and safety regulations

Personnel Management

  • Lead a team to achieve community, sales, and client satisfaction.
    • Conduct regular team and individual meetings, and performance reviews.
      • Focus on team member development.
        • Share perspectives on the team with ownership


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