Unlocking Efficient Communication Systems as an Enterprise Communications Specialist

1 day ago

Anantapur, Andhra Pradesh, India beBeeEnterprise Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Career Opportunity: Enterprise Communications Specialist

Job Title: Cisco Network Engineer

This role focuses on the planning, design, implementation, and support of cutting-edge communication solutions.

Key Responsibilities:
  • Design and deploy scalable contact center solutions using Cisco Unified Contact Center Enterprise (UCCE) and Cisco Unified Communications Manager (CUCM).
  • Develop and implement intelligent voice response (IVR) self-service scripts leveraging Cisco and third-party platforms.
  • Integrate Nuance Text-to-Speech (TTS) and Speech-to-Text (STT) functionality for enhanced IVR experiences.
  • Configure and troubleshoot Cisco Cube (Unified Border Element), VoIP gateways, SIP trunks, ISDN trunks, and dial-peers.
Technical Expertise:
  • Minimum 5 years of hands-on experience with Cisco UCCE, CUCM, Unity, Cisco Voice Gateways, and IVR scripting.
  • Expert-level knowledge of call flow design, routing scripts, CVP IVR, and peripheral applications.
  • Advanced understanding of Cisco Cube configuration, SIP/ISDN protocols, dial plans, and device pool management.

This position requires a strong analytical mindset, excellent communication skills, and a passion for optimizing complex communication systems in enterprise environments.

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