Customer Experience Representative

6 hours ago

Pune, Maharashtra, India beBeeCustomerService Full time ₹ 20,00,000 - ₹ 30,00,000

Job Title: Customer Service Representative

Role Overview:

  • Deliver exceptional customer experiences by responding to inquiries, providing product information, and resolving issues efficiently.
  • Develop and maintain strong relationships with customers through effective communication, empathy, and timely issue resolution.
  • Utilize problem-solving skills to address customer concerns and provide solutions that meet their needs.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or other communication channels in a professional and courteous manner.
  • Collaborate with internal teams to resolve complex customer issues and improve overall customer satisfaction.
  • Stay up-to-date with new products and services, adapting knowledge to effectively address customer questions and concerns.

Essential Qualifications:

  • Fluency in English with excellent written and verbal communication skills.
  • A passion for delivering outstanding customer service and a strong work ethic.
  • Ability to remain calm and composed under pressure, handling difficult customer interactions with tact and diplomacy.
  • Capacity to learn quickly and adapt to new tools, technologies, and processes within a short period of training.

Working Environment: This role is ideal for individuals who thrive in fast-paced environments, are comfortable with continuous learning, and prioritize building long-term relationships with customers. By joining our organization, you will have opportunities to develop your skills, advance your career, and make a meaningful impact on our customers' lives.

  • Customer Service Representative

    7 days ago

    Pune, Maharashtra, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

    Customer Care RepresentativeBecome a key member of our team as a customer care representative. This exciting opportunity involves handling customer inquiries, resolving issues, and providing exceptional service through outbound calling.Key Responsibilities:Respond to customer inquiries in a timely and professional manner.Resolve customer complaints and...

  • International Customer Service Representative

    3 weeks ago

    Pune, Maharashtra, India Oriental Consultants Full time

    We are hiring International Process Service Associates for a leading BPO MNC in Pune.Great opportunity for Fresher/Experienced candidates to make career with a leading BPO GiantRole DescriptionThis is a full-time on-site role for an International Customer Service Representative located in Lucknow. The representative will be responsible for handling customer...

  • International Customer Service Representative

    3 weeks ago

    Pune, Maharashtra, India Oriental Consultants Full time

    We are hiring International Process Service Associates for a leading BPO MNC in Pune.Great opportunity for Fresher/Experienced candidates to make career with a leading BPO GiantRole DescriptionThis is a full-time on-site role for an International Customer Service Representative located in Lucknow. The representative will be responsible for handling customer...

  • International Customer Service Representative

    3 weeks ago

    Pune, Maharashtra, India Oriental Consultants Full time

    We are hiring International Process Service Associates for a leading BPO MNC in Pune. Great opportunity for Fresher/Experienced candidates to make career with a leading BPO Giant Role Description This is a full-time on-site role for an International Customer Service Representative located in Lucknow. The representative will be responsible for handling...

  • Customer Representative Officer

    2 weeks ago

    Pune, Maharashtra, India Credicus Business Services Full time

    Job DescriptionWe are seeking a dedicated Customer Representative Officer to join our team in India. In this role, you will be responsible for providing exceptional customer service, addressing inquiries, and resolving issues to ensure customer satisfaction. This position is ideal for candidates with 0-3 years of experience who are eager to learn and grow in...

  • Customer Service Representative

    11 hours ago

    Pune, Maharashtra, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 7,00,000

    Job Description:This is a full-time on-site Customer Service Representative role located in Pune. The successful candidate will be responsible for managing inbound and outbound calls, adhering to scripts when handling different topics, providing information about products/services, addressing customer queries, following up on customer calls as necessary, and...

  • Global Customer Experience Representative

    4 days ago

    Pune, Maharashtra, India beBeeCustomer Full time

    We are seeking an exceptional customer service professional to join our team.Job DescriptionThis is a unique opportunity for individuals who are passionate about delivering a world-class customer experience. As a customer support executive, you will be responsible for handling inbound and outbound customer calls with professionalism and courtesy.You will...

  • Customer Service Representative

    3 days ago

    Pune, Maharashtra, India beBeeCustomerService Full time ₹ 18,00,000 - ₹ 42,00,000

    Customer Service Representative Job DescriptionThis role involves delivering excellent customer service to our clients by handling their queries and concerns in a timely and efficient manner.Process orders, respond to general enquiries, and handle issues related to missing orders and uncredited returns.Communicate with Next stores regarding delivery updates...

  • Customer Service Representative

    3 days ago

    Pune, Maharashtra, India beBeeSkillful Full time ₹ 6 - ₹ 8

    Job Title: Customer Service SpecialistAs a customer-facing representative, you will be the primary point of contact for customers, providing exceptional service through multiple channels. Your role will involve addressing customer inquiries, resolving issues, and ensuring a positive experience.Key Responsibilities:Customer Support:Handle inbound and outbound...

  • Customer Experience Specialist

    2 days ago

    Pune, Maharashtra, India Agoda Full time ₹ 6,00,000 - ₹ 10,00,000 per year

    About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+...