Employee Experience Strategist

7 days ago


Hyderabad, Telangana, India HighRadius Full time
About HighRadius

HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company that leverages Artificial Intelligence-based Autonomous Systems to help companies automate Accounts Receivable and Treasury processes. The HighRadius Integrated Receivables platform reduces cycle times in your order-to-cash process by automating receivables and payments processes across credit, electronic billing and payment processing, cash application, deductions, and collections.

Our customers range from some of the largest global corporations including more than 200 Fortune 1000 companies as well as mid-size enterprises that don't have the IT resources to consolidate on an ERP platform but still want to automate and streamline their receivables and treasury processes.

Job Summary

The primary role of an Employee Experience Partner at HighRadius is to elevate the experience of assigned talent pools throughout the lifecycle of employees.

The incumbent should be a culture champion of the organization and drive core values & leadership principles so that they are imbibed into the DNA of employees. This role focuses on core areas of HR like Talent Management, talent engagement & retention, performance management, Employer Branding, talent onboarding & data analytics from a Human Resources standpoint.

Key Responsibilities
  • Manage end-to-end employee life cycles & employee experiences of assigned employee groups from various departments.
  • Support new joiners through New Hire Assimilation programs, Buddy Programs, New Joiner Meet & Greet, Employee Probation Confirmation.
  • Engage top talent by conducting pulse connects, employee surveys, output-driven employee connects, rewards & recognition.
  • Understand and manage appraisal processes & KPIs/VGIs for departments, ensuring adherence to P&C guidelines around ratings, budget utilization, promotions, etc.
  • Handhold people managers & leaders from an HR perspective, partnering with them for providing career pathing, mentoring, & coaching to their teams.
  • Raise early warning signals based on EEP connects and work proactively with leaders to curb attrition & retain top talent.
  • Conduct exit connects for outgoing employees and ensure retention of key talent with business leadership.
  • Adhere to EEP playbooks & TAT; maintain high PES (Playbook Execution Scoring) for self and team.
  • Manage data analytics on various fronts, preparing dashboards for report outs and contributing to operas & playbooks around P&C processes.
  • Cultivate a Win-Win-Win mindset, suggesting changes/policies aligned with this principle.
  • Build strong networks within teams and establish credibility as a true P&C partner.

Estimated salary: $80,000 - $110,000 per year, depending on location and experience.



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