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2 days ago
Job Title: Store Manager
Key Responsibilities- Drive store performance to meet or exceed sales targets.
- Analyze sales trends, implement strategies to improve revenue, and coordinate promotions and in-store campaigns.
- Ensure high levels of customer satisfaction, resolve customer complaints and feedback professionally, and train staff to deliver consistent service quality.
- Train, supervise, and evaluate store employees, create staff schedules, and manage attendance roster with Area Sales Manager.
- Motivate team to achieve performance goals and maintain a positive work environment.
Operational Control- Ensure compliance with company policies and standard operating procedures (SOPs), handle store opening/closing procedures, cash management, and daily reporting.
- Maintain safety, hygiene, and audit-readiness.
Reporting & Communication- Prepare daily, weekly, and monthly sales and operations reports, and coordinate with area or regional managers for business updates.
- Provide market insights and customer feedback to head office.
Qualifications- 12th pass, graduation preferred (BBA/B.Com/B.A. etc.).
- 3–8 years of retail experience, with 1–3 years in a supervisory/managerial role.
- Prior experience in fashion, electronics, FMCG, or departmental stores preferred.
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