ServiceNow Technical Lead

1 week ago

Hyderabad, Telangana, India beBeeDevelopment Full time ₹ 20,00,000 - ₹ 30,00,000

Job Opportunity

This is a leadership position that requires technical expertise and experience in guiding teams. The ideal candidate will have a deep understanding of the ServiceNow platform and its various modules, including ITSM, CMDB, On-call, Virtual agent, Service Portal, and CSM.

The selected individual will be responsible for designing, developing, and implementing complex ServiceNow solutions, including custom applications, modules, workflows, and UI components using Flow designer, JavaScript, GlideRecord, GlideForm, Jelly, Angular JS, and other relevant ServiceNow APIs and scripting languages.

Additionally, this role involves leading the design and implementation of integrations between ServiceNow and various enterprise systems, defining integration strategies, data mapping, and error handling mechanisms, as well as leveraging IntegrationHub.

Furthermore, the successful candidate will explore, evaluate, and implement solutions leveraging ServiceNow Now Assist capabilities to enhance user experience, automate tasks, and improve efficiency.

Key Responsibilities:

  • Guide a team of ServiceNow developers, providing technical direction, code reviews, and mentorship to ensure high-quality, performant, and scalable solutions.
  • Design, develop, and implement complex ServiceNow solutions, including custom applications, modules, workflows, and UI components.
  • Develop and maintain robust, secure, and high-performing integrations with external systems.
  • Ensure adherence to ServiceNow best practices, coding standards, and security guidelines.
  • Manage and execute technical tasks for platform upgrades.
  • Explore, evaluate, and implement solutions leveraging ServiceNow Now Assist capabilities.

Required Skills and Qualifications:

  • 9+ years of hands-on development experience with ServiceNow, with at least 2 years in a lead or senior technical role.
  • Deep expertise in ServiceNow platform development, including Flow designer, JavaScript, GlideRecord, GlideForm, Script Includes, Business Rules, UI Policies, UI Actions, Client Scripts, and Service Portal development.
  • Proven experience with complex integrations, including designing and implementing integrations using REST, SOAP, MID Server, and IntegrationHub.
  • Familiarity with ServiceNow Now Assist and AI/ML capabilities, including Natural Language Understanding (NLU), Virtual Agent, and AI search functionalities.

Benefits:

This position offers opportunities for professional growth and development in a dynamic and innovative environment. We are committed to fostering a culture of collaboration, creativity, and continuous learning.

Other Information:

  • Please note that only qualified candidates will be contacted for further evaluation.

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