ServiceNow ITSM Developer

1 day ago


Noida, Uttar Pradesh, India Coforge Full time

Job Summary:

Coforge is hiring a talented ServiceNow ITSM Developer to join our team. As a key member of our ServiceNow team, you will be responsible for designing and developing solutions within the ServiceNow environment to support our customers.

Key Responsibilities:

  • Strong understanding and knowledge in ITIL Processes
  • Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts, Script Includes, and Widgets
  • Develop and configure Notifications, UI Pages, UI Macros, ACLs, Transform Maps, and other core concepts
  • Develop standards, process, and support, and maintenance of existing environment
  • Develop use-case scenarios for Testing
  • Assist with analyzing and converting business requirements to system requirements
  • Work with stakeholders to design testing strategies for development, QA, and UAT environments
  • Working knowledge of ServiceNow release upgrade process for implementation
  • Experience with full suite of ITSM modules, including Incident, Request, Problem, Change, Case Management, and Service Portal
  • Integrate ServiceNow applications with third-party applications using REST/SOAP APIs
  • Experience working with JavaScript, JSON, AJAX, HTML, XML, and Angular with advance scripting capabilities
  • Require strong debugging and troubleshooting skills
  • To be proficient in understanding end-to-end deployment process

Requirements:

  • Bachelor's degree in Engineering, Computer Science, or related branch
  • 5+ years overall work experience with 4+ years' relevant experience with ServiceNow developing core ITSM modules, including Incident, Problem, Change, Case, and Agent Workspace
  • ServiceNow Developer Certifications preferably CSA, CAD
  • ITIL v4 certification
  • Strong verbal and written communication skills, proven technical leadership


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