ServiceNow ITSM Developer
1 day ago
Job Summary:
Coforge is hiring a talented ServiceNow ITSM Developer to join our team. As a key member of our ServiceNow team, you will be responsible for designing and developing solutions within the ServiceNow environment to support our customers.
Key Responsibilities:
- Strong understanding and knowledge in ITIL Processes
- Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts, Script Includes, and Widgets
- Develop and configure Notifications, UI Pages, UI Macros, ACLs, Transform Maps, and other core concepts
- Develop standards, process, and support, and maintenance of existing environment
- Develop use-case scenarios for Testing
- Assist with analyzing and converting business requirements to system requirements
- Work with stakeholders to design testing strategies for development, QA, and UAT environments
- Working knowledge of ServiceNow release upgrade process for implementation
- Experience with full suite of ITSM modules, including Incident, Request, Problem, Change, Case Management, and Service Portal
- Integrate ServiceNow applications with third-party applications using REST/SOAP APIs
- Experience working with JavaScript, JSON, AJAX, HTML, XML, and Angular with advance scripting capabilities
- Require strong debugging and troubleshooting skills
- To be proficient in understanding end-to-end deployment process
Requirements:
- Bachelor's degree in Engineering, Computer Science, or related branch
- 5+ years overall work experience with 4+ years' relevant experience with ServiceNow developing core ITSM modules, including Incident, Problem, Change, Case, and Agent Workspace
- ServiceNow Developer Certifications preferably CSA, CAD
- ITIL v4 certification
- Strong verbal and written communication skills, proven technical leadership
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