Customer Experience Representative
2 weeks ago
The store team relies on Store Associates to deliver an exceptional customer experience by assisting customers, maintaining merchandise and contributing to the success of the store. This role is perfect for individuals looking to build a fulfilling career through a structured program.
Responsibilities:- Provide personalized service to enhance customer satisfaction and drive repeat business.
- Maintain merchandise as per brand standards, ensuring a visually appealing store layout.
- Support inventory management, restocking, and shrink control.
- Contribute to the store's Key Performance Indicators (KPIs), including sales targets and customer satisfaction scores.
- Sales contribution & upselling performance
- Customer feedback & satisfaction ratings
- Merchandising compliance & inventory accuracy
Qualifications & Experience:
- 12th Pass / Graduate from a recognized institution
- Minimum 1 year of experience in retail or customer-facing roles
- Strong communication and interpersonal skills
- Passion for fashion, digital commerce, and emerging retail trends
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