Strategic Operations Manager

18 hours ago


Delhi, Delhi, India Jio Full time

We are looking for a talented Strategic Operations Manager to join our team at Reliance Jio in Ghansoli, Navi Mumbai. This is an exciting opportunity to leverage your experience and skills to drive operational excellence and deliver exceptional customer service.

About the Role:

  • As a Strategic Operations Manager, you will be responsible for managing and improving processes across our customer service operations, ensuring seamless execution and timely resolution of issues.
  • You will work closely with platform teams to implement new processes, identify areas for improvement, and develop strategies to enhance customer experience.
  • Your expertise in process management, leadership, and collaboration will enable you to drive business growth and contribute to the success of our organization.

About Us:

Reliance Jio is a leading technology company that offers innovative solutions to millions of customers worldwide. Our mission is to provide exceptional services and products that exceed customer expectations.

What We Offer:

  • A competitive salary range of ₹25-40 lakhs per annum, commensurate with experience and qualifications.
  • A dynamic and inclusive work environment that fosters growth and development.
  • The opportunity to work with a diverse team of professionals who share a passion for innovation and excellence.

Requirements:

  • An engineering degree from a recognized institution.
  • A minimum of 10 years of experience in operations management, with a strong background in customer service.
  • Excellent communication, leadership, and analytical skills.

Benefits:

  • A comprehensive benefits package, including health insurance and retirement savings plans.
  • Ongoing training and development opportunities to enhance your skills and career.
  • A flexible work schedule and remote work options to support work-life balance.


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