Salesforce Solution Lead

7 days ago

Pune, Maharashtra, India beBeeBusiness Full time ₹ 1,04,000 - ₹ 1,30,878

This is an exciting opportunity to spearhead the analysis of complex business needs and drive the implementation of Salesforce solutions. Working in a dynamic environment, your key focus will be on leading the analysis of complex business requirements and driving the implementation of successful Salesforce solutions.

  • Responsibilities: Lead the gathering and documenting of business requirements from stakeholders.
  • Analyze current business processes and identify areas for significant improvement and optimization.
  • Develop detailed functional and technical requirements, user stories, and acceptance criteria.
  • Design and create process flow diagrams, data models, and other visual representations of business processes and system architecture.
  • Lead the configuration and testing of Salesforce solutions.
  • Develop comprehensive training materials and user documentation for complex systems and processes.
  • Provide expert-level support to users and proactively address user issues.
  • Work closely with the development team to ensure requirements are understood, and solutions are implemented correctly.
  • Lead and facilitate Agile ceremonies, including sprint planning, daily scrums, and sprint reviews.
  • Effectively communicate information with diverse stakeholders at all levels.
  • Mentor and guide junior Business Analysts.
Required Skills and Qualifications:
  • 6+ years of experience working as a Business Analyst.
  • In-depth experience with Salesforce declarative functionality and an understanding of when to use code.
  • In-depth understanding of Sales Cloud features, opportunity management & Sales Processes.
  • Strong understanding of Salesforce out-of-the-box functionality, ideally holding certifications
  • Experience with Pardot and Agentforce preferred.
  • Project management experience or experience leading projects.
  • In-depth knowledge of Agile process and principles.
  • Outstanding presentation and leadership skills, along with excellent verbal and written communication skills.
  • Experience working remotely and asynchronously with team members across different countries and time zones.
  • Be able to manage the complexity of communications depending on the audience, whilst maintaining clarity of communication.
  • Sharp analytical and problem-solving skills with excellent organizational and time management skills.
  • Must be a self-starter and willing to get stuck in.
  • Strong organizational skills and resourcefulness.
  • Proven ability to deliver on commitments.
  • Salesforce Administrator 201 Certification & Salesforce Sales Cloud Certification preferred.
  • Certifications such Certified Agile Product Owner, Certified Agile Scrum Master etc would be advantageous

We offer: Competitive compensation package, opportunities for career growth, professional development, and collaborative work environment.

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