Customer Service Representative

4 weeks ago


Kolkata, West Bengal, India SMART CALL CENTER SOLUTIONS Full time
Job Title: Customer Care Executive

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Executive at SMART CALL CENTER SOLUTIONS.

Key Responsibilities:

  • Conduct customer satisfaction surveys to identify areas for improvement in our services.
  • Handle customer phone calls and escalate issues to relevant departments for resolution.
  • Develop and implement effective email and social media communication strategies.
  • Resolve customer complaints and provide solutions in a timely manner.
  • Manage customer orders and ensure timely delivery.
  • Assist customers in selecting the right products for their needs and budget.
  • Address customer concerns and complaints in a professional and courteous manner.
  • Inform customers about upcoming promotions and deals.
  • Build strong relationships with customers and provide exceptional customer service.

Requirements:

  • Fluency in English (mandatory).
  • Minimum education level: 10th pass and above.
  • Age limit: 18-40 years.

Benefits:

  • On-spot offer letter.
  • No rotational shifts.
  • 5 days working.
  • Attractive salary packages.
  • Referral bonus.
  • Excellent career growth opportunities.


  • Kolkata, West Bengal, India G &R Management Full time

    Customer Service Representative OpportunityAt G &R Management, we are seeking a skilled Customer Service Representative to join our team in handling customer inquiries, resolving issues, and providing exceptional support.


  • Kolkata, West Bengal, India Snaphunt Full time

    The OpportunitySnaphunt is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for managing incoming phone calls, identifying and assessing customer needs, and providing accurate and complete information to achieve customer satisfaction.The RoleManage incoming phone calls and...


  • Kolkata, West Bengal, India 3 steps aviation Full time

    Responsibilities for Customer Service RepresentativeProvide exceptional customer service by responding promptly and professionally to inquiries in person, by phone, or via emailStay up-to-date on 3 Steps Aviation's products, services, and customer service policies to effectively address customer needsDocument customer interactions as necessary, compiling...


  • Kolkata, West Bengal, India Career Comfort Full time

    Job Title: Customer Services RepresentativeWe are seeking a highly skilled and motivated Customer Services Representative to join our team at Career Comfort.Key Responsibilities:Provide exceptional customer service via phone, email, and chatResolve customer complaints and issues in a timely and professional mannerWork closely with internal teams to resolve...


  • Kolkata, West Bengal, India Webvio Technologies Private Limited Full time

    We are seeking a Customer Service Representative for our company, Webvio Technologies Private Limited, to work on US Inbound Ticketing Process.This role involves taking inbound calls, booking flight and train tickets for US customers, and resolving their queries.Key responsibilities include:Manage incoming phone callsIdentify and assess customers' needs to...


  • Kolkata, West Bengal, India AmbujaNeotia Group Full time

    Ambuja Neotia Group is seeking a Customer Service Representative to provide exceptional guest experiences.Responsibilities include:Handling customer inquiries and requestsProviding information on company services and facilitiesMaintaining a positive and professional demeanorCollaborating with the F & B team to ensure seamless serviceThe ideal candidate will...


  • Kolkata, West Bengal, India Webvio Technologies Private Limited Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Webvio Technologies Private Limited.This role involves handling US Inbound Calls and providing exceptional customer service to our clients.Key responsibilities include:Managing incoming phone calls and resolving customer queries in a timely manner.Identifying and assessing...


  • Kolkata, West Bengal, India Thinksurfmedia Full time

    Job Opportunity in International Call CenterRajarhat Newtown, KOLKATA, WEST BENGALWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at ThinkSurf Media LLP. As a Sales Agent, you will play a crucial role in driving sales growth and providing exceptional customer service.Key Responsibilities:Respond to...


  • Kolkata, West Bengal, India 2coms Full time

    We are seeking a skilled and enthusiastic Customer Service Representative to join our team at 2coms. In this exciting role, you will be responsible for handling customer inquiries and providing top-notch support to our clients.Job SummaryThis is a great opportunity for anyone looking to kick-start their career in customer service. You will be working in a...


  • Kolkata, West Bengal, India Genpact Full time

    About GenpactGenpact is an Equal Opportunity Employer and values diversity and inclusion. We are committed to creating a dynamic work environment that respects integrity, customer focus, and innovation.Job Description:We are seeking a skilled Customer Service Representative to join our team in Kolkata. As a Customer Service Representative, you will be...


  • Kolkata, West Bengal, India Genpact Full time

    At Genpact, we are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative.About the JobAs a Customer Service Representative, you will be responsible for providing...


  • Kolkata, West Bengal, India Webvio Technologies Private Limited Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Webvio Technologies Private Limited. As a key member of our customer care team, you will be responsible for managing incoming phone calls, identifying and assessing customers' needs to achieve satisfaction, and providing accurate and complete information to resolve customer...


  • Kolkata, West Bengal, India Genpact Full time

    Job Title: Customer SupportJob Description:We are seeking a highly skilled and motivated individual to join our team as a Customer Support representative. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients.Responsibilities:Provide resolution to customer inquiries in a timely and efficient...


  • Kolkata, West Bengal, India Aims Global Consultants Full time

    We are seeking a skilled Customer Service Representative to join our team at Aims Global Consultants. As a crucial member of our healthcare industry support team, you will play a vital role in ensuring the delivery of exceptional customer service to our clients.Key Responsibilities:Provide timely and effective resolution to customer inquiries and...


  • Kolkata, West Bengal, India Maxicus Full time

    **Customer Service Role at Maxicus**We are seeking a skilled Customer Service Representative to join our team at Maxicus. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences across various channels.Key Responsibilities:Provide accurate and complete information to customers using the right...


  • Kolkata, West Bengal, India Dhal Information System Pvt Ltd Full time

    About the RoleThis position is for a Customer Service Representative to work with Dhal Information System Pvt Ltd. The role involves providing excellent customer service and support to our clients.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and professional manner.Provide support and assistance to customers through various...


  • Kolkata, West Bengal, India 2coms Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our QSR team, you will be responsible for providing exceptional customer service, preparing food items, and maintaining a clean and organized store environment.Key Responsibilities:Take orders from customers...


  • Kolkata, West Bengal, India Webvio Technologies Private Limited Full time

    Webvio Technologies Private Limited is hiring for a Customer Service Representative position in Rajarhat, Kolkata. The role involves working on the US Inbound Ticketing Process, handling customer queries, and providing accurate information.The ideal candidate should have good communication skills, minimum 2 years of experience in International BPO, and...


  • Kolkata, West Bengal, India Maxicus Full time

    **Customer Support Role at Maxicus**We are looking for a skilled Customer Service Representative to join our team at Maxicus.Key Responsibilities:Manage customer interactions across multiple channelsProvide accurate and complete information to customersMaintain a positive and professional attitude toward customersCollaborate with team members to ensure a...


  • Kolkata, West Bengal, India 2coms Full time

    We are seeking a skilled Customer Service Representative to join our team at 2coms.About the RoleThis is a great opportunity for individuals with excellent communication skills and a passion for delivering exceptional customer experiences.ResponsibilitiesTake calls from global clients and provide positive, professional responses.Work in different time zones...