Customer Service Representative

4 weeks ago


Kolkata, West Bengal, India 2coms Full time
Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our QSR team, you will be responsible for providing exceptional customer service, preparing food items, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Take orders from customers and provide accurate information about menu items.
  • Prepare food items according to recipes shared by the store manager.
  • Handle cash register and process payments from customers.
  • Clean the stores and surrounding areas, including sweeping and mopping floors.
  • Prepare ingredients and maintain inventory of food items in the kitchen area.
  • Take orders over the phone and provide customer service to patrons.
  • Maintain a clean and hygienic work environment.
  • Maintain proper inventory and stock at the outlet.
  • Participate in training activities to improve service skills and knowledge of brand promotion and products.
Requirements:
  • Qualification: Min. 12th Pass
  • Gender: Male Only
  • Location: Kolkata
  • Shift timing: Evening and midnight shift (2pm-11Pm, 6pm-3am)
Benefits:
  • Stipend: 12500 take home per month


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