Sales Associate

7 hours ago

Nashik, Maharashtra, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000
Business Development Representative

This role is perfect for individuals who enjoy making connections, building relationships, and driving business growth. As a Business Development Representative, you will be responsible for reaching out to potential customers to promote our products/services, generate leads, schedule appointments, gather information, or provide customer support.

About the Role

In this dynamic position, you will be part of a fast-paced team that thrives on innovation and excellence. Your primary goal will be to establish strong relationships with our customers, understand their needs, and provide them with tailored solutions that meet their requirements.

  • Outbound Calling: Make outbound calls to targeted lists of leads or existing customers as per campaign objectives.
  • Product/Service Promotion: Clearly and effectively communicate product/service features, benefits, and value proposition to potential customers over the phone.
  • Lead Generation: Identify and qualify potential leads by asking relevant questions and capturing key information.
  • Appointment Scheduling: Schedule appointments for sales representatives or other relevant teams based on lead qualification.
  • Customer Relationship Management: Build and maintain positive relationships with customers through professional and courteous phone interactions.
  • Information Gathering: Conduct surveys or gather specific information from customers as required by different campaigns.
  • Data Entry: Accurately record call outcomes, customer information, and relevant data in the CRM system or designated platforms.
  • Meeting Sales Targets: Achieve or exceed daily, weekly, and monthly targets for calls made, leads generated, appointments scheduled, or sales achieved.
  • Handling Objections: Effectively handle customer objections and address concerns in a professional and persuasive manner.
  • Following Scripts and Guidelines: Adhere to provided scripts and guidelines while maintaining a natural and engaging conversational style.
  • Providing Customer Support: Address basic customer inquiries and provide information about our products/services or direct them to appropriate departments for further assistance.
  • Maintaining Call Quality: Ensure adherence to quality standards during calls, including clarity, tone, and accuracy of information.
  • Feedback Collection: Gather customer feedback and relay it to relevant teams for improvement.
  • Compliance: Adhere to all company policies and ethical guidelines during telecalling activities.
Requirements

To succeed in this role, you will need excellent communication and convincing skills, a positive attitude, and the ability to handle rejection while achieving targets. Familiarity with the local customer base and language nuances is a plus.

You must have a strong work ethic, be self-motivated, and able to work independently with minimal supervision. Strong organizational and time management skills are essential to meet tight deadlines and handle multiple tasks simultaneously.

A degree in Business, Marketing, or a related field is preferred, but not mandatory. If you have experience in sales, customer service, or telemarketing, that's a definite plus

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