High-Performance RCM Team Director
5 days ago
Job Description: We are seeking a High-Performance RCM Team Director to lead our Revenue Cycle Management operations at scale. As the Deputy General Manager for Revenue Cycle Management, you will drive efficiency and optimize processes to meet business and client objectives.
You will oversee RCM operations for a large team with at least 12+ years of experience in operations management. To be successful in this role, you must have a proven track record of leading high-performing teams and driving operational success.
Key Responsibilities include:
- Ensuring the team meets client metrics and organizational goals by reviewing and optimizing productivity and quality standards.
- Building and maintaining positive client relationships to enhance satisfaction and retention.
- Handling month-end reporting, client invoicing, and budget forecasting.
- Monitoring escalated issues and supporting resolution to maintain smooth operations and client satisfaction.
**Requirements:**
- 12+ years of experience in operations, specifically in Revenue Cycle Management.
- Proven leadership in managing large teams and driving operational success.
- Demonstrated ability to build and maintain high client satisfaction and handle client escalations effectively.
Estimated Salary: $150,000 - $200,000 per year, depending on experience.
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